charliecemr Posted January 15, 2007 Share Posted January 15, 2007 Hi There, I work for a fairly large email marketing company that send opt-in emails only. We have an arrangement with spamcop so that if they get any mail reported as spam originating from our IP addresses they send us a spam complaint email to our support address so that we can unsubscribe the user and take action so they do not receive emails from us again. This was setup a long time ago and we are aware of the process of adding new IP's to our existing arrangement however we are just about to setup a new server farm in a different geographical location. What is the process now in registering a contact name and email address and new IP details with spam cop so that we get made aware if anyone reports our mail as spam? Thanks Link to comment Share on other sites More sharing options...
Farelf Posted January 15, 2007 Share Posted January 15, 2007 ... We have an arrangement with spamcop so that if they get any mail reported as spam originating from our IP addresses they send us a spam complaint email to our support address so that we can unsubscribe the user and take action so they do not receive emails from us again. ... What is the process now in registering a contact name and email address and new IP details with spam cop so that we get made aware if anyone reports our mail as spam? ... Well, that sounds like listwashing, the way you put it**. I'm reasonably sure SC doesn't play that game however you can certainly be advised of any reports against your netspace - see How can I get SpamCop reports about my network? which seems to take you to the right place. Anything else, contact deputies[at]admin.spamcop.net [** well, okay, if you weren't just a confirmation service - the term Opt-in got hardwired in my brain to OptInRealBig some time ago - sorry] Link to comment Share on other sites More sharing options...
Farelf Posted January 15, 2007 Share Posted January 15, 2007 There was a fairly old discussion Feedback Loop System - not sure what became of it as a "New Feature Request" but contact the deputies, as above, for more. Link to comment Share on other sites More sharing options...
Merlyn Posted January 15, 2007 Share Posted January 15, 2007 I would imagine if you had something worked out with Spamcop you would aready have a cantact. Link to comment Share on other sites More sharing options...
charliecemr Posted January 15, 2007 Author Share Posted January 15, 2007 I would imagine if you had something worked out with Spamcop you would aready have a cantact. All sorted now, thank you. The deputies have sorted it out for me. Thanks for the moderator who published the email address. Link to comment Share on other sites More sharing options...
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