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Blocked by Microsoft


Wazoo
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Had to actually look at the database to see how/why this was "forwarded" to me via PM ..... Ouch!!! Originally sent to a user that hasn't been around since sometime in 2005 .....

This is a public peer-to-peer support Forum for the SpamCop.net tool-set. The request for "anyone having this issue" seems a bit odd to include in a PM to a single person ... thus I'm placing this into the Lounge area so that "anyone" can actually answer if they so choose.

Message Forwarded From gatedude1

:huh: I purchased an email tracker program about a month ago from Visualware.com called email tracker pro. Seems as thought that spam has gotten worse and worse especially the porn sites even though I keep hitting span button on my email. The software works terrific and have been reporting the spam I have been recieving every day. Today something happenned that truly amazed me. Along with the networks I have been reporting spam is Microsoft. Today I sent them a report and recieved a failure notice from my server. Thinking a mistake had happenned I sent another and it failed and said it had been blocked for suspected spam. I called Microsoft and the person told me I had been blocked for spamming or some other reason. I asked to speak to someone and she said that there are no departments for me to speak to and then we were disconnected. I called back and never did find out how or who to call. Here I am trying to help against the war on spam and get blocked myself. I have done nothing wrong. Has this happenned to anyone else and if so who can I call? It,s as if they dont want to be bothered and blocked me from sending anymore spam reports.

PLEASE HELP!!! Sorry not sure who to sent this to.

It shouldn't have been "sent" to anyone .... it should have been "posted" ... Specifics are addressed in the Forum FAQ seen at the top of every page.

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Had to actually look at the database to see how/why this was "forwarded" to me via PM ..... Ouch!!! Originally sent to a user that hasn't been around since sometime in 2005 .....

This is a public peer-to-peer support Forum for the SpamCop.net tool-set. The request for "anyone having this issue" seems a bit odd to include in a PM to a single person ... thus I'm placing this into the Lounge area so that "anyone" can actually answer if they so choose.

It shouldn't have been "sent" to anyone .... it should have been "posted" ... Specifics are addressed in the Forum FAQ seen at the top of every page.

Sorry for inconvenience,shouldnt have asked in the first place. Ill find another way. wont bother you again!!!

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Sorry for inconvenience,shouldnt have asked in the first place. Ill find another way. wont bother you again!!!
No inconvenience, questions are a major part of the forum's function and this is the way it works. Walk away if you want, in which case, hopefully, the following discussion may benefit others.

If you've followed the same procedure before without trouble, the main possibility is that your IP address is actually on a blacklist (maybe even SC's). You can maybe tell from the exact wording of the of the NDN-rejection notice, or you could post it here (without revealing your email address) for help with that. Most of us share outgoing IP addresses with a great number of others, so you shouldn't be taking it personally if that is what has happened. There's a great deal of information in the FAQs here about this situation and there's a major forum here whith previous discussion about it.

Just generally, about reporting (outside of SC), I have noticed, using the Abuse! reporter, that some abuse addresses block mail that includes the spam being complained about. A tactic in that case is to "trim" the spam (maybe to just the headers). Another way, if the complaint/report included the spam in-line, is to try again as an attachment - though abuse addresses accepting only attached/forwarded spam will usually say so, somewhere in their directions for reporting spam. Yet others only accept details pasted into web-form reports (mercifully that practice seems to have faded away over the past year or so).

I don't know what the MS reporting requirements are, perhaps another user has recent experience and can comment or research it? (That's another beauty of raising questions in a forum, more people to respond.) I would do it myself but I'm at my day job just now.

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I for one would be interested in seeing the body of one of these bounce messages from Microsoft. I wonder how well this emailtracker software does its due diligence before sending reports.

I'm not a huge fan of MS, but one thing they are not is a spamhaus. I have trouble imagining Microsoft being legitimately on the receiving end of a spam report -- Hotmail, maybe, MSN, less likely, but microsoft.com? In 10 years of reporting spam, I can't remember when I ever sent a report to microsoft.com.

If this software is somehow improperly attributing spam to MS, and if this happens a lot for many users, then MS may have set up means to block these specific kinds of reports, or reject mail from known users of this software.

Just guessing here.

-- rick

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Looks like it has two options:

Trace an email from the header (haven't tried it so I don't trust it) or Trace an email address. That's a handy feature seeing most of the crap we receive is a false email address. He has probably been reporting to the wrong places.

It says on their page:

spam eMails frequently contain malicious viruses, threats, and scams that can result in the loss of your data and confidential information, and even identity theft. With eMailTrackerPro you can easily verify the sender of an email and their geographical location, including messages sent through 'anonymous' email services like Yahoo and Hotmail.

Sounds pretty clueless to me.

I tried an easy header first an it was correct and when I went to try a difficult header it told me my limit was reached on their web page. So you get 1 online test.

Thumbs down for this one.

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Looks like it has two options:

(...) Trace an email address. That's a handy feature seeing most of the crap we receive is a false email address. He has probably been reporting to the wrong places.

Small wonder that many admins get ticked by bogus spam reports. This kind of thing just makes it harder for those of us who strive to be accurate.

-- rick

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