trevorb Posted September 27, 2007 Share Posted September 27, 2007 Webmail is now connecting to new IMAP servers. These new servers should fix a few outstanding bugs with Webmail, and should load large mailboxes much faster. Please report any strange behavior with the Webmail interface to support[at]spamcop.net, or click the "Problem" button on the top menu bar when logged in. Issues that should be fixed: * Message # re-ordering (forum topic 8736) * New messages appearing when "Report as spam" clicked (forum topic 8752) * Some messages not being displayed in mailbox (also forum topic 8752) This upgrade only affects Webmail. If no problems are reported, the external IMAP servers (mail.spamcop.net) will also be upgraded. **** UPDATE **** All IMAP servers have now been updated, including the imap.spamcop.net and mail.spamcop.net servers. Since the old and new servers were not completely compatible, you may notice a few oddities caused by the changeover: * If you get IMAP errors when trying to see the messages in a mailbox, please e-mail support[at]spamcop.net and we will fix it immediately. Your mailbox was open during the swap and needs to be rebuilt. If you want to try to fix it yourself, you can try accessing it from a different program or Webmail and see if that fixes it. * You may have some duplicate messages in your mailboxes. You can just delete them, but if you have an excessive amount you can report it to support[at]spamcop.net. Let us know if you have any other problems with the new servers. **** ANOTHER UPDATE **** I ran a batch rebuild on everyone's account. Most of the IMAP errors and missing folder problems that were reported are fixed now. So, once again, if you have any troubles with IMAP access after now (3:20pm EDT), send another e-mail off to support[at]spamcop.net. Problem reports sent earlier today will not get a response since there were so many. ~Trevor Quote Link to comment Share on other sites More sharing options...
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