firstname.lastname@example.org Posted May 19, 2008 Share Posted May 19, 2008 Hi folks: I'm still not 100% sure about where the slip-up /bug/problem is occurring, but: I have a problem with single user at a site that has 2 SpamCop accounts. Both users are using hosted domain-mail (with Verizon as the provider). The forwarding option is set the same way in Verizon's webmail to forward to their respective Spamcop accounts. One user gets mail at their spamcop address, and the other does not. I've tested to make sure: 1) That the SpamCop address for the user who isn't working is correct; 2) That the user can receive mail when it's not being forwarded to SpamCop (picking up mail via Outlook Express directly from Verizon); 3) That mail sent directly to the SpamCop.net address arrives at SpamCop. (It does.); It appears that when forwarding from Verizon to SpamCop is where the problem occurs. I have tried leaving a copy on Verizon and forwarding without storing a copy. At the time we discovered the problem, we were just forwarding without storing a copy..so the user lost some mail. When we stored and forwarded, the only copy the user got was the Verizon copy. I have no idea what's going on. Any help would be appreciated. Thanks, Dana Link to comment Share on other sites More sharing options...
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