How/Should I Report This

[calspace]

I have gotten several copies of this, and I don't think it is a spam, but I think it's related to spam reports involving ebay.com addresses. I'd like to report to the programmers that they may need to adjust their reporting address:

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Date: Thu, 29 May 2008 09:50:43 -0700 [09:50:43 PDT]

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From: eBay Customer Support <suspension[at]ebay.com>

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Subject: Your message to suspension[at]ebay.com will not be reviewed (KMM292441343V79805L0KM)

To: Lauren Eve Pomerantz <lauren[at]teachspace.org>

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Thank you for contacting eBay's Trust and Safety Team. Your email to

suspension[at]ebay.com will not be reviewed.

We would like to provide you with additional information to help you

contact us about the following topics through other contact channels

that will ensure receipt of your inquiry and promote our quick reply:

1. Report a spoof or fake email

2. Report an eBay policy violation

3. Appeal an account suspension

1. REPORT A SPOOF OR FAKE EMAIL

If you received an email about a possible eBay suspension, first check

"My Messages." Any messages sent to you regarding your account will

always appear in My Messages as well. To review messages sent to you by

eBay, click on the "My eBay" link at the top of any eBay page, and then

click on the "My Messages" link found on the left side of the page.

To report an email or website that is impersonating eBay, please forward

the entire message to spoof[at]ebay.com. Please do not change the subject

line or modify the original, suspicious email in any way. Forwarding the

message will allow us to review the message headers and any other

information that may be attached to the email.

The spoof[at]ebay.com email address is reserved for handling reports of

attempts to impersonate eBay. In order to investigate these reports in a

timely manner, we can only accept forwarded messages at this address.

2. REPORT AN EBAY VIOLATION

To ensure that reports of potential violations of eBay policy are

investigated as quickly as possible, please contact us by following

these steps:

1. Click "Help" at the top of most eBay pages.

2. Click the "Contact Us" link on the left side of the page.

3. Select the options that best match your question or concern.

4. Enter your message in the space provided.

3. APPEAL AN ACCOUNT SUSPENSION

If you have been suspended from using eBay, please visit "My Messages"

in My eBay to reference the suspension Alert you received. It will

detail the reason for the account suspension. If you have any additional

questions, or would like to appeal the suspension, please either reply

to the suspension Alert in "My Messages," or contact eBay through the

following help page:

http://pages.ebay.com/help/account/RegisterVerifyPSU.html

** IMPORTANT

Please do not respond to this email, as your reply will not be reviewed.

We appreciate your assistance in this matter and apologize for any

inconvenience this may have caused you.

Sincerely,

eBay Trust and Safety Team

The problem is that I don't see an address even in this message about where reports of people spamming using [at]ebay.com or advertising eBay merchandise can be sent.

[Farelf]

I have gotten several copies of this, and I don't think it is a spam, but I think it's related to spam reports involving ebay.com addresses. I'd like to report to the programmers that they may need to adjust their reporting address:<snip>

The problem is that I don't see an address even in this message about where reports of people spamming using [at]ebay.com or advertising eBay merchandise can be sent.

That doesn't look like a response to a SC report to me - the only way those can be received by you is through SC (and then forwarded to you) and a report number would be quoted. And most reporters (like me) have robot replies blocked - it's the default setting. See http://www.spamcop.net/fom-serve/cache/246.html

This looks more like a response to a manual report/action of some sort.