[Resolved] Email whitelisted and blocked by SpamAssassin

[MyNameHere]

Hi folks,

I looked around the forum some and didn't find anything exactly like this... I hope it isn't a repeat of something already discussed.

I just noticed this because of the SpamAssassin 20XX problem. I sent this email to my daughter's SpamCop account. I use the SpamCop POP tool to download all of her email (because she is too young to have unmonitored email). So the message entered my SpamCop account via the POP tool. It has my from-address and her to-address. It ended up in the Held Mail folder. This is what the relevant header lines contained:

X-SpamCop-Checked: 11.222.33.44

X-SpamCop-Whitelisted: myusername[at]spamcop.net

X-SpamCop-Checked:

X-SpamCop-Disposition: Blocked SpamAssassin=3

So it looks like the mail system whitelisted it and blocked it anyway.

???

[Wazoo]

Actually, you're bringin up a scenario that needs a lot more data provided. On the other hand, see http://forum.spamcop.net/forums/index.php?showtopic=10722 in which DavidT suggesxts that JT has already made some changes. So guess the question would be whether or not this was the 'only' problem in your case.

[michaelanglo]

So the message entered my SpamCop account via the POP tool. It has my from-address and her to-address. It ended up in the Held Mail folder. This is what the relevant header lines contained:

X-SpamCop-Checked: 11.222.33.44

X-SpamCop-Whitelisted: myusername[at]spamcop.net

X-SpamCop-Checked:

X-SpamCop-Disposition: Blocked SpamAssassin=3

So it looks like the mail system whitelisted it and blocked it anyway.

I assume your SA trigger is 3 or less ?

Since the 2010 SA bug is gone it may be some time before you see another such bug

but what I see in the same situation (but delivered to Inbox) is

X-SpamCop-Checked:

X-SpamCop-Disposition: Blocked SpamAssassin=4

X-SpamCop-Whitelisted: [munged].co.uk

Which has the lines in the usual order and no extra "X-SpamCop-Checked: 11.222.33.44 " which should not be present unless the SA=4 wasn't or wasn't recognised.

Suggest you do and cancel a TRACKER and report it to JT by clicking the "problem" button from webmail.

[MyNameHere]

Yes, my SA setting is 3. Usually works great.

The 11.222.33.44 is an IP address that I munged.

The system obviously did something for this email in a different order than usual... i.e., it did the blocking action after the whitelisting.

I haven't had any more such problems since the 20XX problem was fixed.

I'll follow up if I see any more.

Thanks!