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[Resolved] After-the-outage condition

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Posted by RW in the newsgroups;

Technomage Hawke wrote:

> I submitted fresh spams today and all I have been seeing when I click the

> links is "spam data not found".

>

> can someone please look into this?

>

> TMH

>

This is all related to the service outage earlier today.  A new server

just put into service didn't like its surroundings and crashed.  Right

now it's still unclear as to whether the old server was thrown back in

the rack or another new one was put in.

What is known is that about 30 hours of data have been lost and

recovering it is still questionable.

That isn't exactly a priority right now though.  The priority is

ensuring servers and software in place can keep up with the constant load.

Richard

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The system is currently running at near-overload while it works its way through the backlog of spam submissions created by the outage yesterday. You can expect delays and sluggishness.

The situation is expected to continue through the weekend, and since Monday and Tuesday are the biggest reporting days, it may be slow then, too.

The IT guys say that things are running properly and that they're keeping an eye on it.

- Don -

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Additional bit of data brought over from some e-mail from Don just now;

I forgot to mention that some (few) tracking URLs will no longer work

because we lost the data during the outage yesterday.

- Don -

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