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About cschreiber

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  1. Hi, thanks. Sorry for the late reply; it's been a heck of a month. I've sent the email with the payment and account details to the email address you mentioned. Please let me know if you've received it. Thanks!
  2. David, Thanks; that was what I was afraid of. It appears that no one is manning the helm, so to speak, at the mothership. Granted, I only wrote last week, but even an autoreply saying that they got my message would be nice. If this is indicative of the level of their support, I have little to no hope that they can resurrect my business account, which makes me very sad, especially given that I renewed within the grace period. Cheers
  3. Don, Stupid question, but how long should it take for support to get back to me? I haven't gotten any sort of acknowledgement from them that I even emailed them.. 😕 Cheers
  4. Hi, I had two email accounts registered with Spamcop. I got my renewal notices at the end of April and renewed both, but my second one seems to be deactivated and I can't manage to get back in. I tried to open a ticket, but have gotten no response, yet. What's the proper way to get in touch with someone from support for this? Cheers!
  5. cschreiber

    SMTP mail setup for spamcop and iPhone

    Hi, thanks for the reply. I probably should have been more specific; my bad. I toggled SSL on/off and flipped the ports between 25 and 587 (in both on/off SSL switches). Sadly, no joy on either one and I still keep getting the error. I'm hoping that it's something simple that I'm missing... Cheers
  6. I was almost sure that this would have been answered, but the search functions are either not firing on all cylinders or I'm not (very likely the latter of the two). I managed to finally wrestle IMAP out of spamcop after miserably failing at setting up a POP address, but I'm really struggling with SMTP; no matter what I try, I get an auth error. Here are my steps thus far; could someone kindly sanity-check me? Server: smtp.cesmail.net username: <username>[at]spamcop.net password: <username[at]spamcop password> Use SSL: Yes Auth: Password Port: 587 I'm really stumped, here. This isn't rocket science, but I must be missing something blindingly obvious. Any thoughts or other pearls of wisdom? If this has been answered somewhere else, a crosslink would be muchly appreciated. I've looked through this link here: http://forum.spamcop.net/scwik/SmtpAuth and that didn't seem to help. Thanks!