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Posts posted by gevanton

  1. Hello.
    I run a business doing price comparison of goods in different online shops.
    Result of comparison subscribed users recieving by email.
    Users subscribing by themselves on my site.
    I got into situation when one of the users claims I am doing spam.
    I have replied to email from SpamCop, but it was unsuccessful and were ignored.
    User have an easy option to unsubscribe of his email by simply following a link in the email, but instead he wrote a complain.
    How to resolve the issue?
    Can you please tell me how can I defend myself against such fake complaints, and how should I act in this situation?
    Thank you.

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