[No longer receiving email notioce that reports ready to be processed]

I contacted the deputies and we confirmed that the emails for Reports Ready to be Processed were in fact being sent and no bounce notifications were being received.  I went back to level 3 support in my ISP.  They found that new security protocols had been implemented which includes the requirement for a valid current DMARC for a message acceptance.  SpamCop's DMARC is not current per their definition.

Deputies are aware of that issue now and working to find a solution but it's complicated.  It's not a simple matter of saying mail with a from address of @spamcop.net will come from a particular server or set of servers.  The record has to remain open because there are tens of thousands of users out there with @spamcop.net/@cesmail.net/@cqmail.net addresses that send through their own servers.  If the domain is locked down in a DMARC record it would break their ability to send mail.

While the issue is being worked, I just have to remember to subsequently login and report the messages I've submitted.  I'll post here what the Deputies conclude.

[No longer receiving email notioce that reports ready to be processed]

Got it -- thanks.  Logged into reporting>preferences and the email address is correct.  Interestingly, I received email notification of your post -- that's the first SpamCop communication since the issue started.  May be due to update of notification settings yesterday.

[No longer receiving email notioce that reports ready to be processed]

I submitted 4 spam messages this morning with the same result:  no email received that reports were ready, went to website, found them as Reports Saved, cleared by reported them.

I don't see Preferences but I went to Settings> Account Settings and the email address and password there are correct.

I checked notifications and although I'm set to receive en email when there is new content on a post I start or follow, I am not receiving those emails either (as I always have before).  "Notify me of replies" is also checked at the bottom of this Topic.

Under Notification Settings there is a box to the right that says"Browser notifications not enabled".  I clicked on "Enable browser notifications", response said I would shortly be prompted to allow notifications from SpamCop but I did not receive that prompt or request.

So:

• Submissions are received since they appear as Reports Saved.
• There is no bounce flag after logging in
• SpamCop is on my whitelist
• Settings call for emails when content is added to topic I create but they have stopped.

If SpamCop tried to send those emails that reports were ready to be processed, I would have received them or seen them in my spam folders; or they would have bounced and I'd see a bounce flag on the site.  It seems communication is not being originated from SpamCop to my email address.

 

[No longer receiving email notioce that reports ready to be processed]

I don't see a bounce flag when I log into Spamcop.  I do see reports that have been saved which I then clear by reporting them.  My ISP is not putting them in my spam folder which I check (via webmail distinct from my email client).  Spamcop is on my whitelist but i will get in touch with my ISP to discuss the issue.

Any other idea, I'm all ears..........

[No longer receiving email notioce that reports ready to be processed]

For the past 2 days I haven't received email notices that reports are ready to be processed.  When I logged into the website, the reports were there under Reports Saved.  I went ahead and submitted those reports.  How do I receive email notices again rather than having the reports saved on the website?