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gregw

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  1. That's it! :angry: I've just sent an email to support[at]spamcop.net to close my account and request a refund. I renewed in November last year, but no point hanging around until the next outage.
  2. There were thousands of emails in my wife's inbox, but this morning, it was all suddenly gone. Trash items are still there, outbox items are still there, but the inbox is gone. I've already emailed support[at]spamcop.net but thought I'd document it here just in case anyone else has the same problem.
  3. No emails here either.... It's almost 10pm here in Hong Kong. Last email received was 3:15am last night, so it's been at least 16 hours now.... Hope this gets fixed soon.
  4. Already did. They replied: "We restored all the mail that we had so if those emails have not shown up then they aren't going to."
  5. Now that restore is complete, I've found that I've lost emails from around 31 Oct to 1 Nov 2011. Anyone else have lost emails? Guess those emails are well and truely gone.
  6. Unfortunately, still nothing at all for me... No folders, no old emails... :angry:
  7. I certainly DO expect that my emails will be backed up and secure when I am paying $30 for EMAIL ONLY service.
  8. I definitely agree with luisalbondigas here. When I PAY for email service, I expect certain reliability/guarantee as to the safety of the emails in my account. In this instance, CES has certainly dropped the ball. To not have old emails available for over 4 days is completely unacceptable, especially when customers PAY FOR and rely on their service. Don't they have a contingency plan for server failure? They expected their old hardware to run forever and never fail? Like luisalbondigas said, if the annual fee isn't sufficient to support the service, then hell, raise the price. I certainly do not class CES with the free email services given by gmail or yahoo.
  9. Has anyone started getting their old emails back? Mine are still all missing. Like many of you, I've relied on CES for quite a few years, and until this year, it's been very reliable. I certainly hope that none of our old emails are missing when it's restored as I have mail going back at least 5 to 6 years..
  10. ALL my emails are gone because I had it set up on IMAP and it synced with an empty server. :angry: I really hope this isn't the case, but I've been on Spamcop for quite a few years now and I estimate that I've lost at least 4 to 5 year's worth or emails if this is the case.
  11. This is completely screwed. I can now login to my spamcop email account, but it's BLANK! All emails are GONE!! What the hell is going on?
  12. It was down for me about 15 - 30 minutes earlier today. Just went down again, at 7pm, Hong Kong time (GMT +8).
  13. Just went down again. Can't get my emails, and it's Monday morning here in Hong Kong. :(
  14. Never mind... It was a browser issue...
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