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  1. Correct, it is a double/confirmed opt-in. There is a form, followed by an email confirmation link, which then requires an image challenge. We're a volunteer organization with a large membership and a small number of people to manage them. So that just won't work. Do you know how I can do this within Lyris? The emails are being sent through that, not exchange, and I'm not familiar with that as being an option. I suppose it could be custom scripted in TCL or something, but I really don't want to put any custom code between it and the mail if we can avoid it. Does anyone know how to disable the autoresponders in Lyris? I can't find it on the web or in the help files. Thanks for the info by the way!
  2. StevenUnderwood: Thanks, we're not listed anymore because we've been requested to be removed, however this has happened twice in one week, so we are worried despite our opt-in requirements. SpamCopAdmin: So are those samples actual evidence that was reported as spam, or was sent as replied to spam traps coming from our system? Can you confirm that those autoresponders are the reason for the spam flag? I want to make sure that if we push that change through that we aren't be blocked for some other reason. Is there any evidence of actual messages (non-autoresponder messages) that are being sent from the server? I understand if you are unable to determine that, I just want to make sure that the messages being sent purposefully are not being marked as spam as well, or that there is some issue with people marking our messages as spam, or something else. Unfortunately, due the opt-in requirements, people don't realize or remember which lists they are subscribed to and often send to lists that they are not subscribed. That automatic message is the only way they realize they've made a mistake. I suppose it is a trade off. Thanks for the help so far!
  3. Our Lyris listserv seems to be ending up on the blocked list. Here is the informaiton provided by the SpamCop lookup: listed in bl.spamcop.net ( If there are no reports of ongoing objectionable email from this system it will be delisted automatically in approximately 16 hours. Causes of listing System has sent mail to SpamCop spam traps in the past week (spam traps are secret, no reports or evidence are provided by SpamCop) ------------------------------------------------------------------------------------------- We've been listed on multiple spam websites in the past, some of which offer evidence of the reason. Here's one from the surriel.com website: From lyris-noreply[at]lists.hl7.org Fri Sep 12 19:44:46 2008 Delivery-date: Fri, 12 Sep 2008 19:44:46 -0400 Received: from [] (helo=lists.amg-hq.org) by mail.victim.example with smtp (Exim 4.63) (envelope-from <lyris-noreply[at]lists.hl7.org>) id 1KeIJi-0002ii-PJ for victim[at]smtp.example; Fri, 12 Sep 2008 19:44:46 -0400 From: "Lyris ListManager" <lyris-noreply[at]lists.hl7.org> Reply-To: "Lyris ListManager" <lyris-noreply[at]lists.hl7.org> To: victim[at]smtp.example Subject: re: your email message Date: Fri, 12 Sep 2008 19:50:30 -0400 The following lines in your email message did not appear to be Lyris ListManager commands and were skipped: > unsubscribe confirm > -> You did not specify a valid mailing list name to unsubscribe from. This email message is simply a notification of how Lyris ListManager understood your email message. If you want to resend your commands, send them to lyris[at]lists.hl7.org ------------------------------------------------------------------------------------------- Can anyone help me with preventing this in the future? It looks to be a case of autoresponders triggering it, but I can't tell for sure since SpamCop doesn't show evidence. We've sent a request regarding it, but I haven't heard anything yet. I'm hesitant to just turn off the auto responders, they are helpful for the people that don't realize they are not on the list and can't send, or those that need to unsubscribe need to speciy the list name.
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