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Deleting Whitelist Entries

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Just spending some time combing through my whitelist and I noticed some items are enclosed in quotation marks and cannot be deleted. I have been having a problem where things are being captured in held email even through they have been whitelisted so I am trying to delete the old entries and clean things up a bit in hopes of allowing the entire whitelisted domain for the troubled entries. Is there anyone that has seen this whitelist behavior and is it normal? Is there any way to delete these entries? Thanks in advance.

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Various aspects of white/black listing have been broken for months. Neither "Forward (and whitelist sender)" nor "Release and Whitelist" will actually whitelist anymore for me. And there are false positives with my personal blacklist.

I don't have an answer to your problem, but you could try a problem report from webmail.

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