"No userid found, sorry"

[philip clemo]

I seem to be able to report spam no problem using the cut and paste and e-mail approach but I can't get it to work when I use the Apple Mail plug-in I downloaded. Whenever I selected "Report spam" from the Message menu, it momentarily takes me to one web page then to another that states "No userid found, sorry". How can I solve this problem? I am registered with SpamCop.

I am using Mail v1.3 on a Mac running OS 10.3.2

thanks

pc

[Chris Parker]

Sounds like you've set the application to report via the webpage. You'll need to login on the website and make sure the cookie is set to stay around for a while.

I, personally, choose to have it report via mail then confirm the reports later in the day.

(I am using Mail 1.3.7 on Mac OS X 10.3.3 w/ Subsume 1.3.1 Plug-in to forward reports to SpamCop)

[philip clemo]

Thanks for your help. I have changed the settings in the Mail prefs. Are there any resources around with info. about how to set the prefs up for the spam plug-in? - I couldn't find any info on it at the Subsume web site or in Help. For instance what do 'Munge' and 'Show Technical details' do? Do I need them selected when reporting spam using the e-mail method (rather than web). And should I use <submit.AbxsNhN2HidHFjHX[at]spam.spamcop.net> as the address to send to? And finally, do I need to enter anything in the 'Web' and 'Munge' tabs?

Thanks again.

pc

[Chris Parker]

I assume that the details of those functions are in the docs. I don't check. Yes, you should you whatever you spamcop submit email addresses (I'd suggest that you edit your previous post and remove it). I did not enter anything in the web or munge tabs.