sundaypuncher82 Posted June 8, 2004 Share Posted June 8, 2004 Well I have been sent in circles by SBC in trying to find out why I can't get spamcop emails back. So I am dropping SBC due to lack of customer support. This has been the most aggravating experience of my life. I have been to 4 different departments and each one said they couldn't help me. But the jokes on them, as the Faclities Director of Council on Aging I am also taking SBC DSL out of all 11 of the senior centers in my county. I will re-register with my new provider in the next few days. Thanks everyone for helping me so much and trying to figure this out. This is still and probably will remain unresolved as I still don't know exactly what happened. But it definately seems to be on my providers end. One of those "unsolved mysteries" I guess. Thanks spamcop!! Link to comment Share on other sites More sharing options...
Merlyn Posted June 8, 2004 Share Posted June 8, 2004 Good luck. Keep us posted. Link to comment Share on other sites More sharing options...
sundaypuncher82 Posted June 9, 2004 Author Share Posted June 9, 2004 Ok guys....SBC finally investigated and responded to me...and here it is........... Date: Wed, 9 Jun 2004 15:41:54 -0500 (CDT) To: xxxxxxxxxx[at]xxxxxxxxxxxxx Subject: Abuse complaint: SBC Yahoo Support - ABUSE FORM From: "SBC Service Abuse" <abuse[at]prodigy.net> Add to Address Book Hello- We have not blocked spamcop as we continue to get notices from them each day. If you can provide the IP addresses from which you have received these notices in the past, we will review our blacklist to ensure these IP addresses do not appear on it. Sincerely, The SBCIS Security department Yikes...I don't even know what the ip address was on the spamcop replies. Never thought I needed to check that. Isn't this a peach? Now I REALLY wonder what happened. The spamcop replies just stopped comming to me. I tried again today with 10 spams and no reply. I give up. Thanks for your help everyone. Link to comment Share on other sites More sharing options...
jbloom Posted June 11, 2004 Share Posted June 11, 2004 I use SBC and the only time I have problems receiving the acknowledgments is when spamcop is having problems, like this morning. Link to comment Share on other sites More sharing options...
sundaypuncher82 Posted June 12, 2004 Author Share Posted June 12, 2004 I have since re-registered with spamcop and now everything seems to work just fine. Still not sure what happened. But all is well again. Thanks everyone. Link to comment Share on other sites More sharing options...
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