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A Thank-you from PayPal!


turetzsr
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...Although I have included PayPal's abuse address in automated SpamCop complaints in the past, I don't recall ever receiving a reply from PayPal. Last Friday, I decided to cc the e-mail address to which PayPal requests spoof e-mails go and I actually got a reply!

Dear <snip my full name>,

Thanks for taking an active role by reporting suspicious-looking emails.

The email you forwarded to us is a phishing email, and our security team is working to disable it.

-------------------------

What is a phishing email?

-------------------------

Phishing emails attempt to steal your identity and will often ask you to reveal your password or other personal or financial information. PayPal will never ask for your password over the phone or in an email and will always address you by your first and last name.

Take our Fight Phishing Challenge at

https://www.paypal.com/fightphishing to learn 5 things you should know about phishing. You'll also see what we're doing to help fight fraud every day.

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You've made a difference.

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Every email counts. By forwarding a suspicious-looking email to spoof[at]paypal.com, you've helped keep yourself and others safe from identity theft.

Thanks,

The PayPal Team

_______________________________________________________________________

This email is sent to you by the contracting entity to your User Agreement, either PayPal Inc, PayPal Pte. Ltd or PayPal (Europe) S.à r.l. & Cie, S.C.A. Société en Commandite par Actions, Registered Office:

5th Floor 22-24 Boulevard Royal L-2449, Luxembourg RCS Luxembourg B 118 349.

_______________________________________________________________________

...The spam can be seen at http://www.spamcop.net/sc?id=z2078691255ze...f230a111a56a59z.
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...Although I have included PayPal's abuse address in automated SpamCop complaints in the past, I don't recall ever receiving a reply from PayPal. Last Friday, I decided to cc the e-mail address to which PayPal requests spoof e-mails go and I actually got a reply!...The spam can be seen at http://www.spamcop.net/sc?id=z2078691255ze...f230a111a56a59z.

I've had five replies since 1st July, not to SpamCop reports but to phishes sent directly to them. Automated replies of course but at least they are addressed to me by name and all have an individual tracking number so may be some action and/or investigation really does take place. Some replies are immediate but some take several hours to arrive while others get no replies at all.

May be in general they prefer a copy of the original e-mail rather than a SpamCop report?

Edited by g4mby
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