jschatz Posted February 5, 2016 Share Posted February 5, 2016 Hi, I'm a long-time paid user and regular spam reporter. I recently switched universities and my new institution sets up multiple aliases for me, all routed to the same in-box. I assume this is the reason that when I report spam I'm receiving here, it's identifying my own university as the source. I've tried previously to submit requests to get this fixed by have received no replies. Any advice? Link to comment Share on other sites More sharing options...
Dave_L Posted February 5, 2016 Share Posted February 5, 2016 Have you set up Mailhosts? Link to comment Share on other sites More sharing options...
jschatz Posted February 5, 2016 Author Share Posted February 5, 2016 Have you set up Mailhosts? Yes. At the time I asked about the multiple aliases and was told it should work fine. Haven't been able to get more info since then. Link to comment Share on other sites More sharing options...
Lking Posted February 5, 2016 Share Posted February 5, 2016 A tracking URL would be useful. Not to question your experience and analysis, but have you considered the possibility that your current university, which like others has a fairly open system, may be a source of spam? Not wanting to besmudge undergraduates, but... Link to comment Share on other sites More sharing options...
lisati Posted February 5, 2016 Share Posted February 5, 2016 Have you set up Mailhosts? Good question. If you change email provider, it's a good idea to check your mailhost settings, even if you retain the same email address, because the reporting service is based on IP addresses, not email addresses. Link to comment Share on other sites More sharing options...
jschatz Posted February 7, 2016 Author Share Posted February 7, 2016 Thanks for the replies. The spam is definitely not internal in origin. The first couple times it happened, I checked with our IT folks just to be sure. Can you please specify what you mean by a tracking URL? How do I check mailhost settings? Link to comment Share on other sites More sharing options...
Dave_L Posted February 8, 2016 Share Posted February 8, 2016 When you process (parse) spam (or any email source) with Spamcop, the output will contain at the top: Here is your TRACKING URL - it may be saved for future reference: I'm not sure how to check the Mailhosts. One possibility would be to delete all the existing hosts and start from scratch, following the instructions in the Mailhosts forum here. But posting a Tracking URL may be useful before you try that. Link to comment Share on other sites More sharing options...
jschatz Posted February 8, 2016 Author Share Posted February 8, 2016 OK, thanks. Fortunately, I get very little spam at this account -- for now, sure it won't last Next time this happens, I'll post the tracking URL. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.