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Derek T

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Everything posted by Derek T

  1. Ironically, almost all the spam I now receive is from this forum: or rather, they notifications about posts in this forum! Obviously, I have a setting somewhere that tells the board to email me about new postings, but all of those postings are now spam. It used to be useful but now I'd like to turn off email notifications for this forum. Where and how, please?
  2. Hello and welcome. Thank you for being a conscientious admin! If you post the IPv4 of that SMTP then we (your fellow-users) might be able to dig out some information. However, if it was a spamtrap hit then no details will be forthcoming, as a matter of policy.
  3. Yes, SpamCop is working perfectly, thanks. There has been a "critical" amount of spam spewing from that IP over the last few days. It's been hitting Spamtraps and users have also reported it. It will be delisted automatically in 14 hours' time if there are no further reports. If you OWN that server then you've probably been hacked. If you pay someone else to use a shared server then you're not getting the service you are paying for - complain to your ISP.
  4. You have witheld the one piece of information that we need to be able to help: the IP.
  5. Those two statements are mutually contradictory, I'm afraid. You should move to a "confirmed opt-in" immediately. Spam-traps don't hate anyone. They are email addresses made up of random characters that have NEVER been used to send email. They are hidden around the internet as bait for harvester-bots. The ONLY way you can hit one is to send mail to one of those harvested addresses. SO, who has access to your SMTP server? Is it shared? if so it may be the fault of a fellow user. Are you the only one who is meant to have access? in that case, you have been hacked and a spammer is using your server without your knowledge. If you supply the IP address someone on here can look up its reputation and report history for you. HTH
  6. You have munged the one bit of information we need in order to help: the IP address. What did it say when you followed the unmunged link?
  7. Hi Guido and welcome, Spamcop blocks nothing - it can't, spamcop merely lists email servers that are sending out spam. SOME server administrators use that list to either reject or quarantine emails. Spamcop does NOT list web-servers (HTTP), only email (SMTP) servers so your host has no need to worry. A copy of complaints is sent to the the administrators of web-servers mentioned in the spam merely as a courtesy. You should, however, look to a system of confirmed opt-in for your mailing lists.
  8. You are right that IP address is no longer listed (or wasn't when I looked). If you follow the Senderbase link you will see: so she is trying to send herself email through a very dirty server with a very poor reputation. SpamCop is very dynamic and reactive so the chances are that server will be re-listed and de-listed as and when the spam-spews start and finish. By the time you get a rejection it is quite possible that de-listing has happened. As a short term solution, I suggest she send herself email (she's sending herself mail back to home, yes?) through a third-party account such as hotmail, google or apple. In the long term only italiaonline can put its house in order and stop the spam.
  9. Had you bothered to read the pinned posts you would know that SpamCop blocks nothing. Nada. Zilch. It has no way of doing so. If you follow the link you provided you will see that the receiving server (her own IP) rejected the email on the basis of a 'critical' amount of spam coming from the IP that was listed. In other words, SpamCop is working exactly how it ought to do. You will also see that the spam spew has (presumably) now stopped and that IP is no longer listed. To repeat, her OWN IP (liberto) are using the SpamCop blocklist to protect your friend from spam. If she prefers to receive a lot of spam then maybe should switch her account to an IP that is less vigilant.
  10. Nobody here is going to tell you how to be a better spammer. spam is about CONSENT not CONTENT and if those recipients have not given their consent (confirmed opt-in) then you have no business sending them email.
  11. Nope. Real NHS email addresses end in nhs.uk and the government is the registrar. nhs.net seems to be some sort of "information" outfit. NHS employees get a .nhs.uk address.
  12. Then I suggest you go round to your ISP's office. There's no-one to blame but them. They have been told about spam coming from their system and have done nothing to stop it. I suggest you 'loyally pay' a different, less clueless provider. They don't seem to very loyal to you. Shooting the messenger really doesn't help.
  13. Hi and sorry to hear about your problems. The short answer to your final question is 'no'. SpamCop knows nothing of domains and lists on the ONLY thing that can not be forged: the sending IP. If your host is not controlling spam from his server then you are not getting the service you are paying for. A good proactive host will heed the reports and cut off the abusing/infected customer very quickly. That way blocklists are avoided. Don't shoot the messenger, you need to spend your hosting money elsewhere. Edit: checking up on the blocklist and senderbase it seems that your host has a large number of SMTPs an unhealthy number of which have a 'Poor' reputation. Also they are ignoring/bouncing reports from SpamCop so seem not to want to know: Parsing input: [report history] Routing details for [refresh/show] Cached whois for : hostmaster[at]lunarpages.com Using abuse net on hostmaster[at]lunarpages.com abuse net lunarpages.com = hostmaster[at]lunarpages.com, postmaster[at]lunarpages.com Using best contacts hostmaster[at]lunarpages.com postmaster[at]lunarpages.com hostmaster[at]lunarpages.com bounces (7 sent : 6 bounces) Using hostmaster#lunarpages.com[at]devnull.spamcop.net for statistical tracking. Definitely time to find a new host!
  14. Is that not highly irresponsible and should that reporter's account not be suspended until such time as s/he changes that set-up? Prima facie it would seem to be a breach of SpamCops T&C's?
  15. http://forum.spamcop.net/forums/index.php?showtopic=13802
  16. Hi, yes if you tell us the IP involved then we paying users can check the reason(s) for listing (provided it was user reports that caused it rather than hitting spamtraps. Quicker than waiting for the admins to get back Without the iP involved nobody here will be able to help. If you still have one post a rejection message (you can munge email addresses if you like but please, not the IP!)
  17. I'm not. What is 'just plain rude' is blundering in making demands that we should do something without doing the the smallest amount of research and ignoring all the stickies and 'read before posting's.
  18. What part of "The primary mode of support here is peer-to-peer, meaning users helping other users. (please remember this at all times!)" did you not understand. Please supply the IPs in question and someone here may be able to help.
  19. They may or may not be using SCBL but there is no history of any SpamCop reports for that IP so whatever the cause of your problems it ain't SpamCop. Move to lounge, moderators??
  20. Just as an aside, I have used Just Host for some years now and they are definitely white-hats. Their support is very good and very pro-active. If you get any problems like this in the future just raise a support ticket, they'll be glad you did.
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