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Foggy

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  1. @petzl yes, it is a good work-around, and I have done this with a few clients, but it can be quite nuanced, case by case scenario, still a good alternative though as a safe-guard, thank you!
  2. haha thank you @petzl, appreciate your insights in this thread and I will keep them in mind organising clients in regards to the spam lists
  3. agreed. on paper in Klaviyo things look good, I just have to take mail-tester with a grain of salt at times, this may be one of those where I have to just wait it out and see if the SPAMCOP powers that be deem this account copacetic in the next few months. :)
  4. thanks @petzland @Lking my client has the custom Klaviyo footer that includes an unsubscribe link. like most of my clients it was not until the Google/Yahoo deadline did they realise that dedicated domains were important. so most clients got there dedicated domains in November, December and January. in time their longevity on a dedicated domain can clean up their sending reputation if they behave. I have sunset flows in place and clean soft bounces and severely unengaged from accounts quarterly or sometimes bi-monthly. the only issues is a small subset of the clients want single opt-in still.
  5. @petzl "Spoke to soon you may be on a shared IP with some loser not using a Double OPT-IN email list" nailed it on the head there! the client refuses to do double opt-in, think that is causing all of this? I'd love to use this as another reason/case to prove them that they need it!
  6. @petzl thank you for that note, I am the marketing agency working for the client who sends the bulk of the emails, I am awaiting their reply on the IP and may in fact just have them test as they are more in line with their IP address fluctuations than I am. Roger that as well! "Many times a persons email receiver, has a SH*T list pf IP's that they have a grudge against. Then send a fake SpamCop blacklist as the culprit." @Lking thanks for your notes as well. I have the dedicated domain for my client set up properly with DMARC etc all in line with what we need. They've had dedicated domain set up for about six months or more but DMARC has only recently (within last two months) been established. Your spamhaus report that you ran is very helpful, thanks @petzl
  7. Thank Lking and gnarlymarley! Regarding the SCBL, I will ask for the client's sending IP address to further address, but upon quick review it does not seem as though it gets too specific here concerning that RCVD_IN_BL_SPAMCOP_NET other than I have to wait to see if it clears up over time.
  8. Hello - For several of my email clients I'm getting the same error and I do not know how to fix it. I don't even really understand what it is. Please see this report as an example: https://www.mail-tester.com/test-fdip0anxx&reloaded=4 How do I fix this error that is deducting 1.2 points from my overall score? Thanks!
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