craigt Posted February 22, 2011 Share Posted February 22, 2011 I've been getting the following response from orange.co.uk for a couple of weeks now Hello, Thanks for contacting The Internet Customer Security Team. This is an automated response; please do not reply to this email. Please choose the most relevant form from the list below to report abuse: To report email abuse go to http://www.orange.co.uk/communicate/safety/14261.htm To report port scanning or attempted hacking go to http://www.orange.co.uk/communicate/safety/14195.htm To report all other abuse go to http://www.orange.co.uk/communicate/safety/14176.htm These forms allow you to supply us with all the information we need to deal with your enquiry Further information on reporting an abuser can be found here: http://www.orange.co.uk/communicate/safety/abuse/default.htm [removed the rest of the message as it is generic boiler plate] This means that they're not accepting reports via email? Link to comment Share on other sites More sharing options...
Farelf Posted February 22, 2011 Share Posted February 22, 2011 Well, they're accepting them but it sure sounds like they're not actioning them. Their prerogative but if they had an ounce of nous they would simply ask SC to stop, reports for their netspace would then simply be devnulled and large multiples of Avagadro's number of electrons would get to rest easy. Unless they start bouncing reports, or ask for them to stop, SC will continue to send them. Such an autoresponse could be simply a miscue so I suppose SC would be hesitant about stopping reports purely on the basis of it being sent. One thing though, I suppose you have your "Preferences", "Report Handling Options", "Report reply handling" set to "Forward replies from people and robots"? If you have it set to "Forward only replies from sentient people" then we'd better let Don know of the change so he can turn off their "sentient response" flag. IIRC they just get queried once "are you a person" and if they respond the flag gets set and in their case, obviously it should no longer be set. Link to comment Share on other sites More sharing options...
craigt Posted February 23, 2011 Author Share Posted February 23, 2011 Guess we'd better flip the switch then -- I've always been ...set to "Forward only replies from sentient people"... Link to comment Share on other sites More sharing options...
Farelf Posted February 23, 2011 Share Posted February 23, 2011 Thanks Craig. Email sent to Don to advise of apparently changed behaviour of this ISP. Link to comment Share on other sites More sharing options...
SpamCopAdmin Posted February 23, 2011 Share Posted February 23, 2011 I changed abuse[at]orange.co.uk to "Robot" responder. If we're talking about a different abuse address, please let me know. - Don D'Minion - SpamCop Admin - - service[at]admin.spamcop.net - . Link to comment Share on other sites More sharing options...
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