James Cridland Posted April 12, 2004 Share Posted April 12, 2004 One of my accounts is giving the following error: Headers not found. Sorry, but it appears you did not provide all email headers. Please consult this FAQ for more information on getting full headers from your software, then try again. I'm doing it exactly as I have the other accounts (ctrl+u in Thunderbird, select all, copy into new email, send back), so I'm confused as to why this is happening. Here is an example. I've blanked out the actual mailserver, my address, and the spamcop.net address. I hope! We use, as you can see, MessageLabs for our mail at work. Received: from sappnt01.xxx.com ([192.168.xxx.xxx]) by sexcnt02.xxx.com with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.2657.72) id CR8HWAAK; Mon, 12 Apr 2004 23:18:43 +0100 Received: from mail25.messagelabs.com (unverified [193.109.254.115]) by sappnt01.xxx.com (Content Technologies SMTPRS 4.3.12) with SMTP id <T68ed6cb77cc0a8532c40c[at]sappnt01.xxx.com> for <james.cridland[at]xxx.co.uk>; Mon, 12 Apr 2004 23:18:43 +0100 Received: (qmail 22967 invoked from network); 12 Apr 2004 22:18:42 -0000 Received: from victor2.ironport.com (HELO spamcop.net) (206.14.107.103) by server-10.tower-25.messagelabs.com with SMTP; 12 Apr 2004 22:18:42 -0000 Received: from [217.42.113.77] by spamcop.net with HTTP; Mon, 12 Apr 2004 22:18:41 GMT Message-ID: <wh407b15c1ga663[at]msgid.spamcop.net> From: SpamCop robot <xxx[at]cmds.spamcop.net> To: james.cridland[at]xxx.co.uk Subject: SpamCop account configuration email Date: Mon, 12 Apr 2004 23:18:41 +0100 Hello SpamCop user(snip) Link to comment Share on other sites More sharing options...
Wazoo Posted April 12, 2004 Share Posted April 12, 2004 Received: from mail25.messagelabs.com (unverified [193.109.254.115]) by sappnt01.xxx.com (Content Technologies SMTPRS 4.3.12) with SMTP id <T68ed6cb77cc0a8532c40c[at]sappnt01.xxx.com> for <james.cridland[at]xxx.co.uk>; Mon, 12 Apr 2004 23:18:43 +0100 Received: (qmail 22967 invoked from network); 12 Apr 2004 22:18:42 -0000 Received: from victor2.ironport.com (HELO spamcop.net) (206.14.107.103) by server-10.tower-25.messagelabs.com with SMTP; 12 Apr 2004 22:18:42 -0000 Not saying that this is the issue, just a very quick glance at your headers ... but ... how does the e-mail get from server-10.tower-25.messagelabs.com to mail25.messagelabs.com ??? Sure, "we" can guess that it might be the same server, but ... the parsing tool is just that, a tool ... and that little skip isn't necessarily "obvious" Link to comment Share on other sites More sharing options...
jseymour Posted April 12, 2004 Share Posted April 12, 2004 I'm doing it exactly as I have the other accounts (ctrl+u in Thunderbird, select all, copy into new email, send back), so I'm confused as to why this is happening. It could be a line-wrap problem. If any lines in the header wrap, then the parser will probably fail in dramatic fashion. If you're sending to your submit.* address, a much better method would be to use your mail client's Forward as Attachment option. (In Mozilla, you'll find it under Message / Forward As). Link to comment Share on other sites More sharing options...
James Cridland Posted April 13, 2004 Author Share Posted April 13, 2004 If you're sending to your submit.* address, a much better method would be to use your mail client's Forward as Attachment option. (In Mozilla, you'll find it under Message / Forward As). It has the same effect. Link to comment Share on other sites More sharing options...
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