pair.com

[chyoung]

I have registered pair.com as a mailhost, but get this message when reporting spam;

pair.com is flagged as trusted, but is not a registered mailhost, notifying admin

Yes, I forwarded the message from the spamcop robot. I am using webmail to forward that entire message to mhconf.codedeleted[at]cmds.spamcop.net as instructed.

If I do not uncheck the abuse[at]pair.com box, I receive this message;

--------------------

Hello, this is Chris Carter from pair Networks, Inc. Abuse Dept.

The mail you have reported through the SpamCop service has resulted in

your own mail server being reported as the source of spam. This is due to

logical problems with SpamCop's reporting system in dealing with forwarded

mail, which is a common and difficult problem to overcome.

Currently, SpamCop is implementing a system by which users can list their

mail servers as valid, so they are ignored in reports like this one.

Please contact SpamCop for assistance in setting this up for your account.

It is important that you are able to avoid reporting your own server in

these reports. This not only makes SpamCop more accurate, but avoids the

problems of blocklisting that can sometimes occur for us because of

reports like this. So, please take care with SpamCop reporting in the

future.

Thanks,

Chris Carter pair Networks

---

pair Networks' Abuse Dept. abuse[at]pair.com

Statement of Policy: http://www.pair.com/policies/abuse.html

[A.J.Mechelynck]

I have registered pair.com as a mailhost, but get this message when reporting spam;

pair.com is flagged as trusted, but is not a registered mailhost, notifying admin

Yes, I forwarded the message from the spamcop robot.  I am using webmail to forward that entire message to mhconf.codedeleted[at]cmds.spamcop.net as instructed.

If I do not uncheck the abuse[at]pair.com box, I receive this message;

--------------------

Hello, this is Chris Carter from pair Networks, Inc. Abuse Dept.

[...]

Did you by any chance report that spam after starting the mailhost configuration process but before receiving the "success" email from SC about your [at]pair.com account? (When you return the robot's configuration email, SC acknowledges it, usually with a "success" email, but sometimes it's "error" instead.)