1611mac Posted July 19, 2012 Share Posted July 19, 2012 First, thanks to all who respond. I do web work for a company and they've asked me to help "fix" some email marketing issues. I don't know a lot about tracking down email problems. They use iContact for an OPT-IN mail list (1600 subscribers). NO unsolicited emails have ever been sent out. In going through the "bounced" report I cam across this: 5.0.0: 591 your host [[iP removed]] is blacklisted by bl.spamcop.net. No mail will be accepted The line was received just as you see it. 1.) Why would the IP be removed? It is needed to track down problems, correct? 2.) Since iContact is being used, is it the iContact host that is blacklisted or the company server host? (How would they even know the company server host?) As info, I entered the companies host ip into spam cop's blacklist check and it came up "negative." Also, I am subscribed to the same list and I received the email with no problem. Here is a portion of the header. I entered the ip shown below [184.108.40.206] to spam cop ip check and it also came back "negative." X-spam-Flag: NO X-Envelope-From: bounces+399450.1017030004.1696380[at]icpbounce.com Return-Path: <bounces+399450.1017030004.1696380[at]icpbounce.com> Received: from drone061.ral.icpbounce.com (drone061.ral.icpbounce.com [220.127.116.11]) by mail8c40.carrierzone.com (8.13.6/8.13.1) with ESMTP id q6J8XGTY028043 for <greg[at]jump55.com>; Thu, 19 Jul 2012 04:33:18 -0400 Link to comment Share on other sites More sharing options...
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