I wish more people would do this

[pusser_uk]

It's nice when this happens, it makes it much more worthwhile.

[Cedders]

Yes, sounds like you were dealing with a responsive host there. Hostinger gets a lot of abuse (I think it's some kind of free service), but seems to take pages down quickly. There may well be some organisations you don't get a personal reply from for policy reasons, but they are just as fast.