Jump to content

error adding new Host to mailhost

Recommended Posts

pasting the "account configuration email" to the address:
for my company account, I always got this error:
Sorry, SpamCop has encountered errors:

Source IP not found.

Your email host does not appear to correctly identify the sending IP of
the email you receive.


I'm using Thunderbird 45.1.0 on Win7 64 bit, CTRL+U to get mail source


I tried also to forward the "account configuration email"  complete with headers by email, but I got:

Hello SpamCop user,

Sorry, but SpamCop has encountered errors:

Headers not found.


No idea what I had to do now


Link to comment
Share on other sites

efa, that is odd.

I too use that version of Thunderbird.  Just to be sure: you are using CTRL+U, CTRL+A and then CTRL+V to past the whole returned message into the upper block of the link you provided?

When viewing the returned message in TB and clicking the <Reply> or <Forward> button, TF forward the message "Inline" (without header) NOT as an attachment, which is required to work with mailhost.

(Looking at the message you sent and do a CTRL+U, you will see that there is no header info for the attachment ~ and of course that is what SpamCop is looking for)


Link to comment
Share on other sites

It has been so long sense I've updated my mailhost, I'm not comfortable suggesting you post it here.


Received: from premiersrvr.aesasp.com (server.premiermills.com [])
	by knob.com (Postfix) with ESMTP id B30FB175649F
	for <x>; Mon, 16 May 2016 14:37:47 +0000 (UTC)
Received: (qmail 14797 invoked from network); 16 May 2016 17:46:22 +0530
Received: from unknown (HELO User) (
	by mail.premier-1.com with ESMTPA; 16 May 2016 17:46:21 +0530
Reply-To: <mrsrobin.sanders[at]e-nautia.com>
From: "Mrs Robin Sanders"<mrsrobin.sanders2[at]aol.co.uk>
Subject: [Norton AntiSpam]Your Fund Is Ready For Release

Lots of stuff in the header but importantly you should see several "Received:" lines as shown above (note I munged one email address <x>, you should not). You should be able to see similar lines when you do a CTRL+U and they should be highlighted when you do a CTRL+A and captured with a CTRL+C. 

Seems a similar problem reported at

If your procedure is correct I would suggest an email to the deputies at  "deputies AT admin DOT spamcop DOT net"


Link to comment
Share on other sites

I assumed during the last 10 years you would have picked up the process :D  But starting in the middle often takes longer when you have to backup.  When you get an answer let us know.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...