[Resolved] eM Client Forward As Attachment

[radio-man@msn.com]

I'm testing eM Client as a replacement for Windows Live Mail and can't seem to get SpamCop to process my forwarded emails. If I forward a spam email from Windows Live Mail it processes perfectly but if I forward the same email via eM Client it is rejected as being unable to parse. Does anyone have a clue what might be happening?

[Lking]

Was hopping that someone familiar with eM would reply

What is common in these cases is that the application does not correctly forward the email, usually making modifications to the header of the attached spam.

In your case can you open your email, reporting the spam, and look at the underlying code, by using <ctrl> U.  Following you email you should see something link

--------------BF2F1D11D46DFBAA8098C0EA
Content-Type: message/rfc822;
 name="Attached Message"
Content-Transfer-Encoding: 7bit
Content-Disposition: attachment;
 filename="Attached Message"

X-Account-Key: account5

Followed by the attached email (X-Account-Key: is the first line of the attached)  The blank line is important.

[radio-man@msn.com]

This is what I get...

From: QuickMedInsurance <FastMedCare@mobilepoisk.ru>

To: "C.B. McCoy" <radio-man@msn.com>

Subject: Find More Phenomenal Discounts

Date: Thu, 13 Apr 2017 03:18:33 +0000

Message-Id: <B3491F8BD80C22914D4801BDA969AF8F@mobilepoisk.ru>

Reply-To: QuickMedInsurance <FastMedUpdate@online-marketing148.ru>

Mime-Version: 1.0

Content-Type: text/html; charset=utf-8

Content-Transfer-Encoding: quoted-printable

Content-Disposition: inline

[Lking]

From what you provided it would appear that eM is not including the header.  This is a common issue.  The writers of some applications don't understand why users would want to forward the unseen header.

 

[radio-man@msn.com]

Thanks for checking it for me. I've contacted the eM Client support team with the info you provided. Hopefully they will do something about it.

[radio-man@msn.com]

eM Client has fixed the issue. Thanks for all of the information you gave me. It helped them to understand the issue.