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System Outages Tuesday, October 18, 2022 ×

Known Bug: No Trash Folder By Default


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As a new user, I just ran into that problem, wondering why stuff stayed in Held Mail after reporting.

I mailed Ellen about it, but I now see that that was unnecessary (sorry) as that bug is known for five months already, according to the pinned post with the same title. It seems simple enough to fix, doesn't it?

If it only seems so to an outsider, and in reality is particularly complex and time-consuming to fix, then please put a simple message on the Held Mail page saying "Please make sure you've already created a trash folder by deleting any message in the webmail interface, or moving to trash after reporting will not work."

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