jdseymour Posted June 4, 2018 Share Posted June 4, 2018 This has been a problem for me for months now - possibly every since we switched our mail hosting to Office 365. Every time I report a spam that came through Office 365, Spamcop identifies an IPv6 address as the source and wants to send the report to "report_spam@hotmail.com". I've seen other reports on this forum about similar problems. As far as I can tell, my mailhost is set up properly. Is there a workaround or solution to this problem? Thanks. Link to comment Share on other sites More sharing options...
Lking Posted June 4, 2018 Share Posted June 4, 2018 A tracking URL would help others see the problem and what the parser is doing with your submission. Link to comment Share on other sites More sharing options...
jdseymour Posted June 4, 2018 Author Share Posted June 4, 2018 Here's a report from a couple months ago that shows the problem: https://www.spamcop.net/mcgi?action=gettrack&reportid=6804849594 Link to comment Share on other sites More sharing options...
Lking Posted June 4, 2018 Share Posted June 4, 2018 Unfortunately that is a spam Report id not a Tracking URL The rest of us can not see the data. Tracking URL should look like: Quote SpamCop v 4.9.0 © 2018 Cisco Systems, Inc. All rights reserved. Here is your TRACKING URL - it may be saved for future reference:https://www.spamcop.net/sc?id=z6460902591ze58866bb7d3b017ceab1bc1dc060e36az Link to comment Share on other sites More sharing options...
jdseymour Posted June 4, 2018 Author Share Posted June 4, 2018 Sorry. I mistakenly assumed I'd need to submit a report in order to get a tracking URL - and I didn't want to do that since it'd go to the wrong place... Here's a new tracking URL from one of this morning's spam messages: https://www.spamcop.net/sc?id=z6467687408z7a4c3f67b7bdfa3058acf6e24fcf17f1z Link to comment Share on other sites More sharing options...
Dave_L Posted June 4, 2018 Share Posted June 4, 2018 Do you have Mailhosts configured? https://www.spamcop.net/fom-serve/cache/397.html Link to comment Share on other sites More sharing options...
jdseymour Posted June 4, 2018 Author Share Posted June 4, 2018 Yes, I have mailhosts configured. The relevant one shows in my list as "Hotmail/MSN". When I first discovered this problem, I deleted that configuration and re-created it. But the problem remained. Link to comment Share on other sites More sharing options...
Dave_L Posted June 4, 2018 Share Posted June 4, 2018 I now see that you mentioned Mailhosts in your original post. Sorry ? Link to comment Share on other sites More sharing options...
jdseymour Posted June 6, 2018 Author Share Posted June 6, 2018 For those playing along at home... I found a workaround to this issue - though it's not 100% kosher. If I trim out the two or three "Received" lines at the top of these messages, Spamcop will parse it properly. The problem appears to be that Microsoft adds some Received lines with IPv6 headers - but the chain doesn't add up. Specifically, in a message received this morning, the Received lines show the following paths: Quote MWHPR14MB1597.namprd14.prod.outlook.com (2603:10b6:300:ae::25) -> CY4PR14MB1590.namprd14.prod.outlook.com CY1PR14CA0018.namprd14.prod.outlook.com (2a01:111:e400:5282::28) -> MWHPR14MB1597.namprd14.prod.outlook.com (2603:10b6:300:b4::23) CO1NAM03FT006.eop-NAM03.prod.protection.outlook.com (2a01:111:f400:7e48::208) -> CY1PR14CA0018.outlook.office365.com (2a01:111:e400:5282::28) edm.speechuuspeech.info (150.109.43.48) -> CO1NAM03FT006.mail.protection.outlook.com (10.152.80.75) As you can see, the top line doesn't have an IP address and doesn't link with the second line. If I trim just the one line out, though, it still fails and wants to report to hotmail. I need to trim the first two (or three) lines to get a good parse. Link to comment Share on other sites More sharing options...
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