Tesseract Posted January 23, 2022 Share Posted January 23, 2022 I deleted one of my mailhosts in order to re-add it and see if that helps with the "internal IP identified as source" issue. But when I try to re-add, the test message fails to send with the error: 450 4.7.1 : Helo command rejected: Host not found Does anyone know what hostname is used in the HELO command? Whether it's valid or not determines who I need to complain to. Quote Link to comment Share on other sites More sharing options...
petzl Posted January 24, 2022 Share Posted January 24, 2022 (edited) 5 hours ago, Tesseract said: I deleted one of my mailhosts in order to re-add it and see if that helps with the "internal IP identified as source" issue. But when I try to re-add, the test message fails to send with the error: 450 4.7.1 : Helo command rejected: Host not found Does anyone know what hostname is used in the HELO command? Whether it's valid or not determines who I need to complain to. You just post your email address in hosts then submit after deleting the one that don't work? This won't work on network email. Edited January 24, 2022 by petzl Quote Link to comment Share on other sites More sharing options...
Tesseract Posted January 24, 2022 Author Share Posted January 24, 2022 11 hours ago, petzl said: You just post your email address in hosts then submit after deleting the one that don't work? This won't work on network email. I really don't know what you mean by this. All I'm doing is using the straightforward form at https://www.spamcop.net/mcgi?action=mhconf by entering the address I want to register and a name for the provider, and then clicking "Proceed" on the following page in order to send the test email. That worked in the past; now it fails. Quote Link to comment Share on other sites More sharing options...
petzl Posted January 24, 2022 Share Posted January 24, 2022 (edited) 2 hours ago, Tesseract said: I really don't know what you mean by this. All I'm doing is using the straightforward form at https://www.spamcop.net/mcgi?action=mhconf by entering the address I want to register and a name for the provider, and then clicking "Proceed" on the following page in order to send the test email. That worked in the past; now it fails. You just click the tab "Mailhosts" scroll to bottom of page click "Add new hosts" type in your email address submit SpamCop ill send a message to that address you click the link in that message and you mailhost will be set-up Edited January 24, 2022 by petzl Quote Link to comment Share on other sites More sharing options...
Tesseract Posted January 27, 2022 Author Share Posted January 27, 2022 Yes, that's exactly what I did. It failed with the error message I quoted in my first post. Quote Link to comment Share on other sites More sharing options...
petzl Posted January 27, 2022 Share Posted January 27, 2022 (edited) On 1/27/2022 at 7:17 PM, Tesseract said: Yes, that's exactly what I did. It failed with the error message I quoted in my first post. Time to ask for help https://spamcop.net/fom-serve/cache/401.html https://www.spamcop.net/ces/contact.shtml that don't work it goes to 401 when you send? Other reasons for contact To contact us for any other reason, please begin by giving us a short description of the reason for the contact (message subject): Edited May 16 by petzl Quote Link to comment Share on other sites More sharing options...
Tesseract Posted January 30, 2022 Author Share Posted January 30, 2022 I found out from the other end that the hostname being used is prod-sc-www03.spamcop.net, which does not resolve. Quote Link to comment Share on other sites More sharing options...
KNERD Posted February 24, 2022 Share Posted February 24, 2022 I suspect your server is blocking the spamcop server. You may have to whitelist it. Quote Link to comment Share on other sites More sharing options...
BigRetroMike Posted May 16 Share Posted May 16 I just had same issue while joining.... Is it irony or not to have broken FQDN and unresolved hostnames for mailservers of organization that fight spam ? Quote Link to comment Share on other sites More sharing options...
petzl Posted May 16 Share Posted May 16 8 hours ago, BigRetroMike said: I just had same issue while joining.... Is it irony or not to have broken FQDN and unresolved hostnames for mailservers of organization that fight spam ? The help email address is Deputies[ AT ]admin[ DOT ]spamcop.net Quote Link to comment Share on other sites More sharing options...
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