GeoffL Posted August 26, 2010 Share Posted August 26, 2010 Not strictly Spamcop-related, but they are bouncing mail to their registered abuse addresses... I'm on the committee of a local community group and have set up an e-mail distribution list for the committee to be able to communicate between meetings. The committee e-mail address is closed (i.e. only list members may post to it). Somebody has created a Facebook account for that email address, so I'm now getting a trickle of messages from Facebook about the account and also people asking to become "Facebook Friends". Since I've no idea who created the account, and the person who did hasn't 'fessed up, I can't access the account name or password to be able to delete it. So the only thing I could think of was to write to the abuse addresses for Facebook.com, explain the issue, and ask that they delete the account. Using "whois -h whois.abuse.net" to obtain abuse addresses for facebook.com and for facebookmail.com returns two addresses: abuse[at]facebook.com and postmaster[at]facebook.com. So that's where I sent my message. Several days later I got replies back stating that those addresses are no longer available. The reply contained several links, but I can't use them as they all redirect to Facebook's logon page and I don't have a Facebook account. However, the reply came from abuse+0cjj0rn[at]support.facebook.com, so I resent my message to that address together with an explanation of why I was writing to them. Today I got another message from abuse+0cjj0rn[at]support.facebook.com saying that address was also no longer available with the same set of useless links. Using whois, it seems that Facebook's registrars are markmonitor.com - but I don't know if that's their upstream providers and thus whether e-mailing them would do any good. Also, I don't know whether having a valid abuse address is an ICANN requirement and so whether I have just cause to complain to them. It seems ridiculous that such an organisation, who by their very nature would be a likely vector for abuse, don't have valid abuse addresses. So I'd like to pursue this further and hence would appreciate advice on how to proceed. TIA, Geoff Link to comment Share on other sites More sharing options...
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