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[Resolved] Where spam complaints sent?


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We are sending mail on behalf of our client. However we have generated a couple of spam complaints via SpamCop. Although undesirable at this stage we do not have a block from spam cop. The issue is that the IP owner of our server hosts recieves the complaint, so is then required to forward for our attention. Since they have no direct knowledge of what is happening on the servers etc. we would rather have any complaints forwarded to our abuse[at] or postmaster[at] of the sending domains as per normal feedback loops. Since we could investigate further and also ensure the email is removed in a timely manner.

I hope I have asked this question in the right section, if not please more, but in either case I would appreciate your help in this matter thanks.


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