mrmaxx Posted June 9, 2014 Share Posted June 9, 2014 I'm trying to report some spam that was held and I submitted for reporting, but now I'm getting the message "Reference #97.5ecf6bd1.1402336097.157147fb " whenever I try to log into mailsc.spamcop.net. Additionally, I receive the error message: Reference #97.2ecf6bd1.1402336193.286866ee when I try to log into WWW.spamcop.net. Anyone else having issues???? Link to comment Share on other sites More sharing options...
techie Posted June 9, 2014 Share Posted June 9, 2014 Yep.. SC appears to be currently broken. I managed to get part of a report page once, but mostly 500 "server error". Link to comment Share on other sites More sharing options...
mrmaxx Posted June 9, 2014 Author Share Posted June 9, 2014 Yep.. SC appears to be currently broken. I managed to get part of a report page once, but mostly 500 "server error". OK. Good to know it's not just me Link to comment Share on other sites More sharing options...
djporter Posted June 9, 2014 Share Posted June 9, 2014 Same problem here. Link to comment Share on other sites More sharing options...
lisati Posted June 9, 2014 Share Posted June 9, 2014 There seem to be some issues: http://forum.spamcop.net/forums/index.php?showtopic=14160 Link to comment Share on other sites More sharing options...
SpamCop 98 Posted June 9, 2014 Share Posted June 9, 2014 You can tell by the reporting server stats that the system has not been working more than it has been. It's been going on for three hours now, and in typical fashion not a word from TPTB. Link to comment Share on other sites More sharing options...
turetzsr Posted June 9, 2014 Share Posted June 9, 2014 <snip> in typical fashion not a word from TPTB. ...Are you confusing "SpamCop" (CES) e-mail issues with wwwSpamCop.net issues? My memory (which is admittedly poor) is that, for the most part, issues with www.spamcop.net are mentioned fairly promptly and/ or Don D'Minion posts here about them within a few hours of most incidents. Link to comment Share on other sites More sharing options...
lisati Posted June 9, 2014 Share Posted June 9, 2014 I'm not in a position to comment on the "Spamcop Email" side of things, but have noticed that something doesn't seem right at the www[dot]spamcop[dot]net end of things. I hadn't noticed the graph until now. Link to comment Share on other sites More sharing options...
SpamCop 98 Posted June 9, 2014 Share Posted June 9, 2014 ...Are you confusing "SpamCop" (CES) e-mail issues with wwwSpamCop.net issues? This is a silly distinction that I refuse to acknowledge any more. It's like saying the Navy and Army have two different supreme commanders. Only one entity controls spamcop.net. If legitimate mail goes in to my Held Mail I'm not getting mail. Period. Link to comment Share on other sites More sharing options...
lisati Posted June 9, 2014 Share Posted June 9, 2014 Hmmmm.... interesting. Managed to log in to www.spamcop.net, but got a "500" error. Then went to www.spamcop.net only to get told that the yahoo-hosted email address was bouncing..... /me wanders off to reset my preferred contact email address for reporting to one with a different provider, on the off chance that Yahoo is not playing nice with Spamcop and thus confusing matters at my end. edit a few moments later: bounce reset and email reset not happening for me at the moment, due to issues at Spamcop's end. Time to wander off in search of a coffee. edit 2: Must be time to find something else with which to keep myself occupied while things are being sorted out. edit 3, about 2&1/2 hours later: Managed to reset the bounce flag, submitted some spam (via quick reporting) which seems to have been accepted for processing, but which is currently showing "No reports filed" Link to comment Share on other sites More sharing options...
turetzsr Posted June 9, 2014 Share Posted June 9, 2014 <snip> It's like saying the Navy and Army have two different supreme commanders. <snip> ......You are entitled to accept or reject whatever assertions you wish. I would add, however, that the distinction is far more like saying that although they coordinate in certain respects and may even operate from the same bases, the UK and the US militaries have different supreme commanders -- which they do. ...Anyway, my response was in respect of your earlier "in typical fashion not a word from TPTB." Even if there were no distinction between "the powers that be" for www.spamcop.net and "the powers that be" for CES, I believe (subject to correction for my poor memory) that communications regarding issues with the former are far more timely than those for the latter. But on further reading of your two most recent posts, perhaps I misunderstood the earlier one to be referring to the problem with www.spamcop.net whereas you were actually referring to e-mail problems. Note, though, that the subject of this Forum topic is an issue with www.spamcop.net (although it would also affect e-mail). Link to comment Share on other sites More sharing options...
SpamCop 98 Posted June 9, 2014 Share Posted June 9, 2014 Though they are considered separate entities, CES serves at the pleasure of spamcop.net and may be relieved of those privileges. And yes, today the problem is with the reporting side and I am still getting intermittent "500" errors. Link to comment Share on other sites More sharing options...
turetzsr Posted June 9, 2014 Share Posted June 9, 2014 Though they are considered separate entities, CES serves at the pleasure of spamcop.net and may be relieved of those privileges. <snip> ...That may be the case but the folks that "run" SpamCop.net choose to not exercise that power, leaving CES as the sole locus of support and responsibility for "SpamCop" e-mail. That state of affairs leads to my assertion that "the powers that be" are different for the two and that if, as I remember, issues with SpamCop.net have generally been communicated in a reasonably timely manner, your portraying the lack of notice about the current SpamCop reporting service issue as being "typical" is to confuse communication history from SpamCop.net with recent history of communication from CES about e-mail issues. Link to comment Share on other sites More sharing options...
SpamCopAdmin Posted June 10, 2014 Share Posted June 10, 2014 We're having trouble, but we're on it. As always, when you experience a failure with SpamCop, the immediate action drill is to shut down your browser and go lie on the couch. :-) - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net - Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.