jroysdon Posted July 1, 2004 Share Posted July 1, 2004 Is anyone else having slowdown problems? We use spamcop as our MX for our domain, and are now getting huge delays. Yesterday it took 3+ hours for emails to get delivered. To troubleshoot, I changed the MX record for the domain to point directly to the real mail server. I then flushed my dns on a remote server and tested sending again. It went through to the real mail server instantly. mblaw.com is the domain in question, but I don't think it has anything to do with the domain, rather with spamcop. Link to comment Share on other sites More sharing options...
Wazoo Posted July 1, 2004 Share Posted July 1, 2004 Who did you ask and who gave you the OK on using SpamCop as your MX? JT has an e-mail for a heads-up. Link to comment Share on other sites More sharing options...
jroysdon Posted July 1, 2004 Author Share Posted July 1, 2004 Who did you ask and who gave you the OK on using SpamCop as your MX? JT has an e-mail for a heads-up. Whatever Admin that we set up our account with. They then configured the spamcop.net servers to relay to our real server. It's been working fine for over a month. I just switched the MX to point back at Spamcop, flushed my DNS, and am still getting delayed (and still having received my original emails that I sent over an hour ago). You'll notice that spamcop itself received the email from my r2.artoo.net MX at 2:20, then bounced to another spamcop server at 2:20, but then took 14 minutes to send it off to the mblaw.com real mail server. I have verified and ntp is running on both the r2.artoo.net and the real mblaw.com server and the clocks are correct. Received: from c60.cesmail.net ([216.154.195.49]) by server.mblaw.local with Microsoft SMTPSVC(5.0.2195.6713); Thu, 1 Jul 2004 14:34:17 -0700 Received: from unknown (HELO blade1.cesmail.net) (192.168.1.211) by c60.cesmail.net with SMTP; 01 Jul 2004 17:20:43 -0400 Received: (qmail 30420 invoked by uid 1026); 1 Jul 2004 21:20:42 -0000 Received: (qmail 30374 invoked from network); 1 Jul 2004 21:20:40 -0000 Received: from unknown (192.168.1.101) by blade1.cesmail.net with QMQP; 1 Jul 2004 21:20:40 -0000 Received: from r2.artoo.net (63.172.195.4) by mailgate.cesmail.net with SMTP; 1 Jul 2004 21:20:40 -0000 Received: from www.artoo.net (IDENT:qCOoNuWzHbYGLtksryrITwPT+/Ni73kt[at]localhost [127.0.0.1]) by r2.artoo.net (8.12.8/8.12.8) with ESMTP id i61LKb86023226 for <test[at]mblaw.com>; Thu, 1 Jul 2004 14:20:37 -0700 What does "JT has an email for a heads-up" mean? Here is another test sent at 2:24 and received 10 minutes later at 3:34: Received: from c60.cesmail.net ([216.154.195.49]) by server.mblaw.local with Microsoft SMTPSVC(5.0.2195.6713); Thu, 1 Jul 2004 14:34:18 -0700 Received: from unknown (HELO blade2.cesmail.net) (192.168.1.212) by c60.cesmail.net with SMTP; 01 Jul 2004 17:24:49 -0400 Received: (qmail 24780 invoked by uid 1026); 1 Jul 2004 21:24:49 -0000 Received: (qmail 24761 invoked from network); 1 Jul 2004 21:24:48 -0000 Received: from unknown (192.168.1.101) by blade2.cesmail.net with QMQP; 1 Jul 2004 21:24:48 -0000 Received: from r2.artoo.net (63.172.195.4) by mailgate.cesmail.net with SMTP; 1 Jul 2004 21:24:48 -0000 Received: from www.artoo.net (IDENT:TrHwDpATlMBiXH79JViGm3xhTfGE5A/O[at]localhost [127.0.0.1]) by r2.artoo.net (8.12.8/8.12.8) with ESMTP id i61LOl86024607 for <test[at]MBLAW.COM>; Thu, 1 Jul 2004 14:24:47 -0700 Link to comment Share on other sites More sharing options...
turetzsr Posted July 1, 2004 Share Posted July 1, 2004 <snip> What does "JT has an email for a heads-up" mean? <snip> ...He means that he sent an e-mail to JT (the person who is the admin for the e-mail side of SpamCop.net) to advise him of your situation. ...For what it's worth, I recommend you dig up exactly who it was with whom you arranged using SpamCop.net as your MX and discuss this directly with that person. AFAIK, these fora were not intended for this kind of situation. Link to comment Share on other sites More sharing options...
jroysdon Posted July 1, 2004 Author Share Posted July 1, 2004 I swapped the two SpamCop MX records (the one that was at priority 5 I set to priority 11, so now the one at priority 10 is getting the mail). This seems to have put things back to their normal pace. It looks like Jeff was the person I emailed with. Link to comment Share on other sites More sharing options...
turetzsr Posted July 1, 2004 Share Posted July 1, 2004 <snip> It looks like Jeff was the person I emailed with. Hi, Jason, ...Jeff is JT's given name (his handle in these fora is "JeffT"), so he's probably the guy. If you still have direct contact info for him, he's your best bet. ...Good luck! Link to comment Share on other sites More sharing options...
StevenUnderwood Posted July 2, 2004 Share Posted July 2, 2004 Who did you ask and who gave you the OK on using SpamCop as your MX? JT has an e-mail for a heads-up. I would assume this is a corporate style account rather than a personal account. Link to comment Share on other sites More sharing options...
Wazoo Posted July 2, 2004 Share Posted July 2, 2004 The corporate/business account thought came to me also somewhere today, but ... my name isn't Steven Underwood, so I have to wait for my feedback from JT <g> amd it appears that someone is busy tonight <g> I just would have thought that there would be a whole different support structure for a business account, backed by never seeing this kind of issue come up in the newsgroups in all these years. Link to comment Share on other sites More sharing options...
StevenUnderwood Posted July 2, 2004 Share Posted July 2, 2004 Stop it, you're making me blush I would agree with thinking there are other support avenues for a corporate type account. I know I would demand that for a corporate situation. Link to comment Share on other sites More sharing options...
Wazoo Posted July 4, 2004 Share Posted July 4, 2004 OK, just got this bit of feedback ... the actual support point for the corporate account is corp-support <at> cesmail.net .... and, of course, this is based on a FAQ I haven't looked at in years ... http://mail.spamcop.net/smallbiz.php ... so, though JT didn't say in his reply, it would still appear that this isn't a support point for a corporate account ... (yet????) Link to comment Share on other sites More sharing options...
Wazoo Posted July 7, 2004 Share Posted July 7, 2004 And some further follow-up .... Corporate account set-up requests are handled via the e-mail liink from the web page and support is also done via e-mail direct to JT for these accounts. And no, these Forums are not intended for that support and there are no plans to change that. Link to comment Share on other sites More sharing options...
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