Stuffy Posted March 9, 2005 Share Posted March 9, 2005 Is there any reason why the login into Webmail no longer works. at https:webmail.spamcop.net I get (In mozilla) a locked entry screen after clicking the login button (In Internet Explorer) I can login in but cannot see any of my mail, It says there is x number there but doesn't display anything, the held button works fine. at https:webmail.cesmail.net I get session expired. This happens on two seperate computers, on two seperate ISP's. Link to comment Share on other sites More sharing options...
Wazoo Posted March 9, 2005 Share Posted March 9, 2005 No one else reporting an issue .. here or the newsgroups ... Your suggested URLs are not in proper format, was this intentional? Have you tried making a non-secure connection to rule that out of the equation? Both of your 'conditions' imply problems with cookies / possible cache/proxy issues .... Link to comment Share on other sites More sharing options...
StevenUnderwood Posted March 9, 2005 Share Posted March 9, 2005 I just confirmed the following work with my account with IE6SP1: https://webmail.spamcop.net/ http://webmail.spamcop.net/ The 2 cesmail.net addresses you mention do give me the "Your Mail session has expired. Please login again." but I have never used them so don't know if they ever worked. I do have a spamcop.net account, so that MAY figure into it as well but I would doubt it. Link to comment Share on other sites More sharing options...
Stuffy Posted March 9, 2005 Author Share Posted March 9, 2005 The http://webmail.spamcop.net has the same problem. On the computer I am using at the moment, I don't use a proxy, I have cache turn't off & I've deleted all the cookies. Both computers have been working fine with webmail for the last couple of years. In fact when I first had this problem yesterday morning I had ben using it fine 15 mins beforehand. What I find really strange is when when I log into webmail using Internet explorer (not my usual browser), I can see all my saved mail, held mail but cannot see any of my inbox mail. I get upto the box where it allows you to select all and then nothing. The source for the page I receive is as follows. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "DTD/xhtml1-transitional.dtd"> <SNIP the whole source for the page> If there is a specific part you would like to discuss, please post only that part. Link to comment Share on other sites More sharing options...
StevenUnderwood Posted March 9, 2005 Share Posted March 9, 2005 Since it is working for me and we are not seeing any other compklaints here (which we generally would), it is probably account specific. Is it possible you have a large number of messages in your folders (in the order of 10K messages)? Is it possible to attempt to view the folders using IMAP? If you can try these things and post results. If not, you should contact support<at>spamcop.net, providing enough information to identify it is your account, and provide an alternate email address for JT to reply to you. Link to comment Share on other sites More sharing options...
Stuffy Posted March 9, 2005 Author Share Posted March 9, 2005 There are 17 messages. I have pop'd the account and have recieved the 17 messages OK. There is a e-mail with a rar attachment that is 9 meg+ the would have been recieved at about the time the problem started, the rest are very small. Link to comment Share on other sites More sharing options...
StevenUnderwood Posted March 9, 2005 Share Posted March 9, 2005 Is webmail working again, or not, since you cleaned out the inbox? How about the other folders (Held mail, Trash, etc.) Link to comment Share on other sites More sharing options...
Wazoo Posted March 9, 2005 Share Posted March 9, 2005 There is a e-mail with a rar attachment that is 9 meg+ the would have been recieved at about the time the problem started That could certainly explain a lot ... connction hasn't been mentioned, but dial-up would definitely give an indication that something was broken while waiting for that item to actually be handled .... then add in any anti-virus stuff checking it out before/while processing, etc .... just a reminder that e-mail was never designed for stuff like this, and a lot of ISPs wouldn't let something that large pass either ... Link to comment Share on other sites More sharing options...
Stuffy Posted March 9, 2005 Author Share Posted March 9, 2005 Ah, don't think of that. Usually I leave them on and move them to a read folder (so I have a backup of my e-mail). Just change the leave on server setting in thunderbird. OK all gone. Stright in, no problems, don't even ask for login or password, (so the cookie thought it was logged in). How strange that it wouldn't even get passed the login screen in mozilla. Anyway thanks very much for your help. Been using the system for years and this is the first problem I've had so I wish every thing else was as reliable. Link to comment Share on other sites More sharing options...
Wazoo Posted March 9, 2005 Share Posted March 9, 2005 Thanks for working through it and following up with the success story. Link to comment Share on other sites More sharing options...
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