Mailhost missing, and I can't add it

Scott_R · January 5, 2023

I've repeatedly tried to add an address (a verizon.net account, administered by AOL). The test email is sent through mx-aol.mail.gm0.yahoodns.net.

I copy/past the whole email (header and body) to the field in the link provided, and am then told "Test email processed successfully."

But the mailhost never appears on the Mailhosts page. What's going on? I've tried this a half-dozen times as well as forwarding the email instead of using the form.

petzl · January 6, 2023

8 hours ago, Scott_R said:

I've repeatedly tried to add an address (a verizon.net account, administered by AOL). The test email is sent through mx-aol.mail.gm0.yahoodns.net.

I copy/past the whole email (header and body) to the field in the link provided, and am then told "Test email processed successfully."

But the mailhost never appears on the Mailhosts page. What's going on? I've tried this a half-dozen times as well as forwarding the email instead of using the form.

The emails you get from SpamCop (often a number) give you a link you need to click each one to verify only then will your Mailhosts be updated

Edited January 6, 2023 by petzl

gnarlymarley · January 6, 2023

I have had the listed names change when I added mailhosts. I have also seen some of my mailhosts show up on another one I had already added because the providers had merged.

Scott_R · January 6, 2023

15 hours ago, petzl said:

The emails you get from SpamCop (often a number) give you a link you need to click each one to verify only then will your Mailhosts be updated

Not sure what you mean. Below is the email I received. Many times now, I have clicked on the first link (after "Please return this complete email, preserving full headers and the special
tracking codes below. Visit this address:") and copied/pasted the full headers and body of that email into the field there. When I do so, I get the message "Test email processed succesfully.
Please re-visit the mailhost menu and make sure you have registered mailhosts for all your email addresses." etc.

And when I go back to the mailhost menu, the address that i was just told was processed successfully is not there.

I have also forwarded (as an attachment) to the address under "Alternately...." Also no change.

Hello SpamCop user,

This email contains special codes and tracking information to help SpamCop
figure out your specific email configuration. Do not post this email in
public. It contains confidential information related to the security of
your SpamCop account.

Please return this complete email, preserving full headers and the special
tracking codes below. Visit this address:
https://www.spamcop.net/mcgi?action=mhreturn

Alternately, you may submit via email. Forward the message as an
attachment to this address. Or create a new message and paste this email
into it. Either way, send it to to:

mhconf.nGEZe5jRpSs5Xd61@cmds.spamcop.net

Some email software may only support one or the other of these submission
methods. For information on your email software and to learn how to get
full headers see this FAQ:
https://www.spamcop.net/fom-serve/cache/19.html

Special codes follow:

[info snipped]

petzl · January 7, 2023

5 hours ago, Scott_R said:

Not sure what you mean. Below is the email I received. Many times now, I have clicked on the first link (after "Please return this complete email, preserving full headers and the special
tracking codes below. Visit this address:") and copied/pasted the full headers and body of that email into the field there. When I do so, I get the message "Test email processed succesfully.
Please re-visit the mailhost menu and make sure you have registered mailhosts for all your email addresses." etc.

And when I go back to the mailhost menu, the address that i was just told was processed successfully is not there.

I have also forwarded (as an attachment) to the address under "Alternately...." Also no change.

Seems to me you have done this correctly?
https://www.spamcop.net/fom-serve/cache/397.html

You need to contact SpamCop
https://www.spamcop.net/ces/contact.shtml

gnarlymarley · January 20, 2023

You may need to split the headers and body into the separate boxes if it is not taking them in the single box.

livingny · December 3, 2023

I am having the same issue. I have 3 AOL Verizon email addresses. It only has let me add one of those addresses to my mailhosts. When I get spam from an address that SC doesn't take it says it can't do anything since that mailhost isn't listed for my account here. I used to be able to report all of my addresses now I'm limited to just one for AOL Verizon, one for Gmail, when I have 3 email addresses for each of these. I keep trying to add them back but it won't send a test email to anything else after I've set up one address. Has something changed here?

Appreciate any help I can get!

petzl · December 4, 2023

3 hours ago, livingny said:

I am having the same issue. I have 3 AOL Verizon email addresses. It only has let me add one of those addresses to my mailhosts. When I get spam from an address that SC doesn't take it says it can't do anything since that mailhost isn't listed for my account here. I used to be able to report all of my addresses now I'm limited to just one for AOL Verizon, one for Gmail, when I have 3 email addresses for each of these. I keep trying to add them back but it won't send a test email to anything else after I've set up one address. Has something changed here?

Appreciate any help I can get!

It's better to not add mail hosts if your are not reporting your provider.
Mailhosts only allow the reporting of the email server that sent it to you.
Without SpamCop will look for the IP source that sent it to the mail server you received it from
free german disposable email server IP
82.165.159.40
Email source
176.113.82.77 United Arab Emirates
spam LEVEL Very High

From these headers trry passing see if SpamCop targets the source IP? 176.113.82.77

Delivered-To: XXX
Received: by 2002:a05:7108:628f:b0:338:fe90:582f with SMTP id l15csp772717gdq;
Fri, 17 Nov 2023 16:37:26 -0800 (PST)
X-Google-Smtp-Source: AGHT+IGy0SbW8gkyRzW6Fn8MOIH/ATERyYKegZ+MeRcXOdcCEIpPxZkm+TAR8BAiCgEwy6M+fj6/
X-Received: by 2002:a05:6000:400e:b0:32d:b991:1a71 with SMTP id cp14-20020a056000400e00b0032db9911a71mr476095wrb.0.1700267846070;
Fri, 17 Nov 2023 16:37:26 -0800 (PST)
ARC-Seal: i=1; a=rsa-sha256; t=1700267846; cv=none;
d=google.com; s=arc-20160816;
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3Lmw==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
h=ui-outboundreport:date:to:reply-to:subject:from:message-id
:mime-version:dkim-signature;
bh=3KL27dqf22qQEknZJ4Ph61N6xVhBcCUOP6e6cKwYQiU=;
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GHyw==
ARC-Authentication-Results: i=1; mx.google.com;
dkim=pass header.i=@gmx.de header.s=s31663417 header.b=cSlwoYYR;
spf=pass (google.com: domain of belenkovd@gmx.de designates 82.165.159.40 as permitted sender) smtp.mailfrom=belenkovd@gmx.de;
dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=gmx.de
Return-Path: <belenkovd@gmx.de>
Received: from mout-xforward.gmx.net (mout-xforward.gmx.net. [82.165.159.40])
by mx.google.com with ESMTPS id d17-20020a5d5391000000b0032d9caeab1fsi1696840wrv.916.2023.11.17.16.37.25
for <XXX>
(version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256);
Fri, 17 Nov 2023 16:37:26 -0800 (PST)
Received-SPF: pass (google.com: domain of belenkovd@gmx.de designates 82.165.159.40 as permitted sender) client-ip=82.165.159.40;
Authentication-Results: mx.google.com;
dkim=pass header.i=@gmx.de header.s=s31663417 header.b=cSlwoYYR;
spf=pass (google.com: domain of belenkovd@gmx.de designates 82.165.159.40 as permitted sender) smtp.mailfrom=belenkovd@gmx.de;
dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=gmx.de
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=gmx.de; s=s31663417;
t=1700267845; x=1700872645; i=belenkovd@gmx.de;
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vOUW2bDGGalxNHHYXg==
X-UI-Sender-Class: 724b4f7f-cbec-4199-ad4e-598c01a50d3a
Received: from mail.bigdealproduct.cyou ([176.113.82.77]) by mail.gmx.net
(mrgmx105 [212.227.17.168]) with ESMTPSA (Nemesis) id
1Ml6qC-1rlDvl1zyu-00lUs0 for <XXX>; Sat, 18 Nov 2023 01:37:25
+0100
MIME-Version: 1.0
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Reply-To: reply_to@bigdealproduct.cyou
To: XXX
Content-Type: text/html; charset=UTF-8
Date: Sat, 18 Nov 2023 00:37:13 +0000
X-Provags-ID: V03:K1:NfcqrB6DPxvyS0glquZuMAaIYOu0+A1aBxjZMQhL5IWhgZmssTe
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X-spam-Flag: YES
UI-OutboundReport: junk:10;M01:P0:2H8NFLdZTK4=;0Ga0ZMbp7usMdok8UXIkQZ9kiU2Wf
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TRUNCATED

ninth · December 5, 2023

Flick the raw text to certified senders germany they handle complaints of unauthorised sending of mails and newsletters:

csa-complaints@eco.de

petzl · December 6, 2023

17 hours ago, ninth said:

Flick the raw text to certified senders germany they handle complaints of unauthorised sending of mails and newsletters:

csa-complaints@eco.de

Reporting the free throw-away email server mean the child porn spammer opens another one!
The source of email is what SpamCop would report if you didn't have to use Maillhosts
176.113.82.77 United Arab Emirates

livingny · December 7, 2023

On 12/3/2023 at 8:46 PM, petzl said:

It's better to not add mail hosts if your are not reporting your provider.
Mailhosts only allow the reporting of the email server that sent it to you.
Without SpamCop will look for the IP source that sent it to the mail server you received it from
free german disposable email server IP
82.165.159.40
Email source
176.113.82.77 United Arab Emirates
spam LEVEL Very High

From these headers trry passing see if SpamCop targets the source IP? 176.113.82.77

Delivered-To: XXX
Received: by 2002:a05:7108:628f:b0:338:fe90:582f with SMTP id l15csp772717gdq;
Fri, 17 Nov 2023 16:37:26 -0800 (PST)
X-Google-Smtp-Source: AGHT+IGy0SbW8gkyRzW6Fn8MOIH/ATERyYKegZ+MeRcXOdcCEIpPxZkm+TAR8BAiCgEwy6M+fj6/
X-Received: by 2002:a05:6000:400e:b0:32d:b991:1a71 with SMTP id cp14-20020a056000400e00b0032db9911a71mr476095wrb.0.1700267846070;
Fri, 17 Nov 2023 16:37:26 -0800 (PST)
ARC-Seal: i=1; a=rsa-sha256; t=1700267846; cv=none;
d=google.com; s=arc-20160816;
b=zxdCS5JLDaqaq7P7XMM7NQIBFspLN+L/mDSW7XbVnlCmD4Ihp+gY0cAlAb8tQLkfEJ
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3Lmw==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
h=ui-outboundreport:date:to:reply-to:subject:from:message-id
:mime-version:dkim-signature;
bh=3KL27dqf22qQEknZJ4Ph61N6xVhBcCUOP6e6cKwYQiU=;
fh=GIhbJBYT0EH5LQuP2tB5rvgib++oZw6Kh7U+a6RCbJI=;
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ARC-Authentication-Results: i=1; mx.google.com;
dkim=pass header.i=@gmx.de header.s=s31663417 header.b=cSlwoYYR;
spf=pass (google.com: domain of belenkovd@gmx.de designates 82.165.159.40 as permitted sender) smtp.mailfrom=belenkovd@gmx.de;
dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=gmx.de
Return-Path: <belenkovd@gmx.de>
Received: from mout-xforward.gmx.net (mout-xforward.gmx.net. [82.165.159.40])
by mx.google.com with ESMTPS id d17-20020a5d5391000000b0032d9caeab1fsi1696840wrv.916.2023.11.17.16.37.25
for <XXX>
(version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256);
Fri, 17 Nov 2023 16:37:26 -0800 (PST)
Received-SPF: pass (google.com: domain of belenkovd@gmx.de designates 82.165.159.40 as permitted sender) client-ip=82.165.159.40;
Authentication-Results: mx.google.com;
dkim=pass header.i=@gmx.de header.s=s31663417 header.b=cSlwoYYR;
spf=pass (google.com: domain of belenkovd@gmx.de designates 82.165.159.40 as permitted sender) smtp.mailfrom=belenkovd@gmx.de;
dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=gmx.de
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=gmx.de; s=s31663417;
t=1700267845; x=1700872645; i=belenkovd@gmx.de;
bh=7sWLcV7aPhDKgHuijf29I4AzQHNtAmVg2aZWKeKw9Fc=;
h=X-UI-Sender-Class:From:Subject:Reply-To:To:Date;
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vOUW2bDGGalxNHHYXg==
X-UI-Sender-Class: 724b4f7f-cbec-4199-ad4e-598c01a50d3a
Received: from mail.bigdealproduct.cyou ([176.113.82.77]) by mail.gmx.net
(mrgmx105 [212.227.17.168]) with ESMTPSA (Nemesis) id
1Ml6qC-1rlDvl1zyu-00lUs0 for <XXX>; Sat, 18 Nov 2023 01:37:25
+0100
MIME-Version: 1.0
Message-Id: <efUgbxJ.45851.894.jqU@bigdealproduct.cyou>
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Reply-To: reply_to@bigdealproduct.cyou
To: XXX
Content-Type: text/html; charset=UTF-8
Date: Sat, 18 Nov 2023 00:37:13 +0000
X-Provags-ID: V03:K1:NfcqrB6DPxvyS0glquZuMAaIYOu0+A1aBxjZMQhL5IWhgZmssTe
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X-spam-Flag: YES
UI-OutboundReport: junk:10;M01:P0:2H8NFLdZTK4=;0Ga0ZMbp7usMdok8UXIkQZ9kiU2Wf
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TRUNCATED

But if my email address isn't registered here it won't accept, bounce or report spam to that email address.

petzl · December 7, 2023

10 hours ago, livingny said:

But if my email address isn't registered here it won't accept, bounce or report spam to that email address.

Mailhosts are different to a email address.
https://www.spamcop.net/fom-serve/cache/397.html
If you register your mailhosts SpamCop whitelists their IP's and won't report them as a spam source.
All SpamCop will report is the email server that sent you spam.
Spammers use throw-away email accounts which make them almost impossible to be blacklisted by SpamCop
Although this German one has just been listed, as long as it keeps getting spam reports or hitting spam-traps it will be relisted quickly
https://talosintelligence.com/reputation_center/lookup?search=82.165.159.40
If you remove your mailhosts you need to check you are not reporting yourself, which if your email servers are set-up correctly won't happen!

RobiBue · December 24, 2023

I don't have mailhosts set up, and can report just fine

Edited December 24, 2023 by RobiBue

cryellow · May 10

If your mail hosts are not set up, the report may be taken but may result in your reporting your own mail account, is how I understand the need to register mail hosts.

But, I haven't been able to add a new mailhost in some time too.

but also, SpamCop help doesn't even respond to email inquiries any longer.

petzl · May 10

On 12/24/2023 at 2:01 PM, RobiBue said:

I don't have mailhosts set up, and can report just fine

If you can do without a mailhost and not end up reporting yourself is superior reporting as SpamCop reports the IP source.
With mailhosts activated. SpamCop only reports the email server that it came from.
These are mainly throwaway free email accounts

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Mailhost missing, and I can't add it

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