SpamCop could not find your spam message

[Darrin]

Hello,

Im a registered spamcop user and I have my reporting send to address set up in outlook. When I receive spam I forward it to the address they gave me. On almost every single email I send I get a email back stating "SpamCop encountered errors while saving spam for processing. SpamCop could not find your spam message in this email"

What am I doing wrong?

[StevenUnderwood]

When I receive spam I forward it to the address they gave me. On almost every single email I send I get a email back stating "SpamCop encountered errors while saving spam for processing. SpamCop could not find your spam message in this email"

What am I doing wrong?

39484[/snapback]

Well, I do not use Outlook, but first try would be to "Forward as Attachement" if you are not already doing do. A simple forward loses all the necessary routing information from the original. I know that some people/versions of Outlook have trouble retreiving the headers even when everything is done properly, but that is based on the way Exchange is configured, as I understand it.

[Miss Betsy]

There are special instructions for getting the headers from Outlook. They are documented in the FAQ, but I don't have time to search for them just now.

Miss Betsy

[Telarin]

You can't report spam from outlook by forwarding it to your reporting address. Outlook removes the headers when you forward.

In order to report mail from outlook, you must use the web based reporting form on the spamcop site. Select the Outlook/Eudora hack, which will give you two boxes, one for the headers, and one for the message.

Right click on the email in outlook, and choose options. In the internet headers box, right click and choose "Select All". Right click again in the internet headers box and select "copy". Then go to the header box on the reporting form, right click, and choose paste. This copies the headers.

Next, right click on the body of the message. If "View Source" is available choose it. If not, choose "Select All", right click again, and choose "copy". If you had the "View Source" option, when you clicked on it, it will bring up the HTML source of your message in a seperate window. Right click on this and Choose "Select All", then right click again and choose "copy". Now right click on the message box on the reporting form and choose "paste".

The instructions are long, but the process really only takes about 3 seconds once you get used to doing it. I report many spams per day using this method, and it works well for me if a bit slow. Hopefully a future version of outlook will give the option to preserve headers when the message is forwarded, but until then, this is the best we can do.

[SpamCopAdmin]

set up in outlook

I don't think it's possible to extract proper headers for email spam submissions from any version of Outlook without using a third-party utility.

Outlook spam Reported by Leon Mayne

http://www.olspamcop.org

SpamSource for Outlook 2000/XP by Chris Price

http://www.daesoft.com/SpamSource/index.htm

spam Deputy for Outlook 2000 by Henri Fournier

http://www.spamdeputy.com/

SpamControl Outlook Tool by Hendrickson Software Components

http://www.hendricom.com/spamcontrolforsc.htm

All of those appear to be free for the trial version. Give one a try and see how it goes.

You might look at MailWasher, too. It handles the spam before Outlook gets it, which is good.

http://www.mailwasher.net/

- Don -

[turetzsr]

You can't report spam from outlook by forwarding it to your reporting address. Outlook removes the headers when you forward. 

 

In order to report mail from outlook, you must use the web based reporting form on the spamcop site. Select the Outlook/Eudora hack, which will give you two boxes, one for the headers, and one for the message. 

<snip>

39500[/snapback]

I don't think it's possible to extract proper headers for email spam submissions from any version of Outlook without using a third-party utility. 

<snip>

39501[/snapback]

...With all due respect to Will and Don, none of these statements is true. I have successfully reported my spam with Exchange / Outlook for the past several versions of those services. It doesn't always work but it's reliable enough that I continue to use it. I used to use (and occasionally still use) the two-part web submission form but for some time have used the "forward as attachment" method, as I do not have to actually open and view the spam with this process. For more detail, please refer to My reply in thread "Reporting spam".

...Good luck!

[turetzsr]

&nbsp &nbsp&nbsp&nbsp&nbsp Since I posted the above, Don disallowed e-mail submission of spam from Outlook (and I have complied with that directive and encourage others to do so, as well).

[lisati]

A quick question, just in case someone finds this thread and gets confused. Does this restriction apply only to the email client Outlook, or does it refer to people with an outlook [dot] com email address as well?

[turetzsr]

&nbsp &nbsp&nbsp&nbsp&nbsp Don didn't make that distinction, at least not that I recall, so I'd assume that it applies to outlook.com addresses, as well. For a more authoritative answer, an e-mail inquiry to the SC Deputies would be in order.

[Farelf]

&nbsp &nbsp&nbsp&nbsp&nbsp Don didn't make that distinction, at least not that I recall, so I'd assume that it applies to outlook.com addresses, as well. For a more authoritative answer, an e-mail inquiry to the SC Deputies would be in order.

Good idea - it is my impression that the client was the problem, outlook.com webmail was then hotmail and never "in the frame" as far as the curiously variable mangling of the "Received:" header sequencing goes, which was/is at the heart of the Outlook client problem. Outlook Express was never implicated either.