Cannot Log On to Web Mail

[cssc]

REVISED: E-mail sent to my spamcop account (cssc[at]spamcop.net) is returned as undeliverable.

The original message was received at Sun, 26 Feb 2006 00:36:11 -0500

from web34101.mail.mud.yahoo.com [66.163.178.99]

----- The following addresses had permanent fatal errors -----

cssc[at]spamcop.net

(reason: 550 sorry, no such user here (#5.7.1))

(expanded from: <lauren[at]teachspace.org>)

----- Transcript of session follows -----

... while talking to mx.spamcop.net.:

>>> DATA

<<< 550 sorry, no such user here (#5.7.1)

550 5.1.1 cssc[at]spamcop.net... User unknown

<<< 553 sorry, that domain isn't allowed to be relayed thru this MTA

(#5.7.1)

>>> RSET

<<< 503 RCPT first (#5.5.1)

******

I have been unable to log onto webmail.spamcop.net for at least the past 12 hours. The error that I get is "Login failed for some reason. Make sure you use your FULL EMAIL ADDRESS as the username." Of course I am using my full e-mail address and the correct password.

The last time I had similar issues it was a global thing, with announcements on the log on page, and we were instructed to log on to webmail.cesmail.net. This does not work either.

I have checked that I am still accepting cookies from spamcop.net and cesmail.net.

My first thought, actually, was that I needed to renew my account, but I've had no notices that payment was due.

Any assistance would be greatly appreciated.

[Wazoo]

I have been unable to log onto webmail.spamcop.net for at least the past 12 hours.  The error that I get is "Login failed for some reason. Make sure you use your FULL EMAIL ADDRESS as the username."  Of course I am using my full e-mail address and the correct password.

40769[/snapback]

You say this has been going on for "at least 12 hours" yet ... no traffic in the newsgroups, no other complaints here ... this suggests that the issue isn't a universal thing. You may want/need to hit the FAQ here, the Announcements section, among other places, and make contact with JT directly.

[StevenUnderwood]

You say this has been going on for "at least 12 hours" yet ... no traffic in the newsgroups, no other complaints here ... this suggests that the issue isn't a universal thing.  You may want/need to hit the FAQ here, the Announcements section, among other places, and make contact with JT directly.

40770[/snapback]

I was logged into webmail off and on yesterday until about 10PM EST and again just a few minutes ago (7:30 AM) so the login problem is not a global thing.

However, my Heldmail box is unusually quiet this morning (no spam in 9 hours) so the bounce may be related to that and perhaps your account was more affected than mine. I suggest you contact JT as Wazoo mentioned. I will test further and also email him if I find anything to complain about (other than complaining about missing spam).