wrinkles Posted May 11, 2006 Share Posted May 11, 2006 I have whitelisted host-tracker.com and noreply[at]host-tracker.com, but the host-tracker reports are still being caught in my spam folder. What's up with that? Thanks. Link to comment Share on other sites More sharing options...
Wazoo Posted May 11, 2006 Share Posted May 11, 2006 The header of the e-mail should contain the reason for being moved to the Held folder. At this point, only you can see what those headers say. You don't say exactly how you did your whitelisting, but can point out that there's a lot of work behind the FAQ entries to explain how it works, some of the constructs, etc. Have you looked at ay of those entries to ensure that you attempted it correctly? Link to comment Share on other sites More sharing options...
petzl Posted May 12, 2006 Share Posted May 12, 2006 I have whitelisted host-tracker.com and noreply[at]host-tracker.com, but the host-tracker reports are still being caught in my spam folder. What's up with that? 42745[/snapback] Your whitelist should only have host-tracker.com in Whitelist box provided you can increase the security (less false positives) by putting in full email address noreply[at]host-tracker.com Link to comment Share on other sites More sharing options...
proski Posted May 17, 2006 Share Posted May 17, 2006 I believe the whitelist is broken. My suspicion is that it fails to find addesses on lines starting with "From:" followed by a tab. Wazoo, looking why the message is blocked is not an answer. The personal whitelist should trump all blacklists. But of course it would be great to see the full headers, or at least the From: and the X-SpamCop* lines. Link to comment Share on other sites More sharing options...
Wazoo Posted May 17, 2006 Share Posted May 17, 2006 Wazoo, looking why the message is blocked is not an answer. The personal whitelist should trump all blacklists. But of course it would be great to see the full headers, or at least the From: and the X-SpamCop* lines. As you state, my response was meant to be a hint .... headers need to be seen for anyone to come up with an answer. I seem to tick folks off if my reply was to be the more standard "look at all the items I placed in your way that talk about [How to post a question]...." .... and yet, here we are once again with no data to work with ... Link to comment Share on other sites More sharing options...
proski Posted May 22, 2006 Share Posted May 22, 2006 OK, I've tested host-tracker.com, and they don't capitalize "From:" in the header, although they use a space after it. Following headers are not capitalized: content-transfer-encoding: quoted-printable mime-version: 1.0 subject: 61723e0c23 Activation code from: noreply[at]host-tracker.com to: bait[at]spam.spamcop.net content-type: text/plain; charset=ISO-8859-1 I think Spamcop could handle it better. On the other hand, host-tracker.com should be told about the problem. It looks quite lame even if it's standard compliant. Link to comment Share on other sites More sharing options...
agsteele Posted May 23, 2006 Share Posted May 23, 2006 My recollection, which may be faulty, is that the whitelist works on either the Reply-To or Return-Path headers. Can't immediately remember which (or if I'm correct) but it may be worth checking what these say. Andrew Link to comment Share on other sites More sharing options...
proski Posted May 26, 2006 Share Posted May 26, 2006 I actually sent two e-mail to myself from a whitelisted address. When sending one of them I put a procmail rule on the forwarding system to replace space with a tab after "From:" Sure enough, the message with the tab wasn't whitelisted, but the unchanged message was, so "From:" is involved. Now I have the opposite rule in my .procmailrc on the forwarding system: :0fhw: $HOME/mail.lock | /bin/sed -e 's/^From:\t/From: /' It improved things greatly. I'm subscribed to mailing list where some active members live in Japan, which lands them on various blacklists from time to time. I guess the IP space is very tight in Japan, and it's hard to be in a spammer free subnet. Finding 20 legitimate e-mails in 100 spams every day was a chore. Now I'm getting 2-3 false positives a day. At least the probability of fat-fingering a legitimate e-mail is significantly reduced. And by the way, the host-tracker.com messages are whitelisted now. I guess something has been fixed. Link to comment Share on other sites More sharing options...
agsteele Posted May 26, 2006 Share Posted May 26, 2006 I'm glad you've managed to identify the possible causes and that your issue now looks to be resolved. Andrew Link to comment Share on other sites More sharing options...
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