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Microsoft IP being blocked


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We use Hostgator, which uses SpamCop. We have whitelisted the domains, but since SpamCop Blocks are at least partially based on IP, whitelisting is ineffective.

We are losing business because of this. And we can't prevent our clients from using Microsoft.

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2 hours ago, Z-Man said:

We use Hostgator, which uses SpamCop. We have whitelisted the domains, but since SpamCop Blocks are at least partially based on IP, whitelisting is ineffective.

If you have reports or errors from SC can you post this info here to hopefully help you thanks? Have you reported your concerns to MS and hostgator?

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3 hours ago, Z-Man said:

We use Hostgator, which uses SpamCop. We have whitelisted the domains, but since SpamCop Blocks are at least partially based on IP, whitelisting is ineffective.

We are losing business because of this. And we can't prevent our clients from using Microsoft.

Z-Man you need to talk to your email provider. The whitelist of domains should happen first, before checking IPs on any block list. Whitelisting a domain should bypass the check for spamming IPs.

Yes, SCBL is a dynamic list of IP addresses that are currently spamming.

You should NOT have to get you clients to change ISP. You should get Hostgator to configure their mail server so that the whitelist of your client's domain bypasses the filtering of incoming email based on a block list.

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19 hours ago, Lking said:

Z-Man you need to talk to your email provider. The whitelist of domains should happen first, before checking IPs on any block list. Whitelisting a domain should bypass the check for spamming IPs.

Yes, SCBL is a dynamic list of IP addresses that are currently spamming.

You should NOT have to get you clients to change ISP. You should get Hostgator to configure their mail server so that the whitelist of your client's domain bypasses the filtering of incoming email based on a block list.

Thanks, I agree with what you said 100%. I have been discussing with Hostgator throughout this. It is so frustrating.

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