showman Posted July 4, 2007 Share Posted July 4, 2007 Hi My debit card was temporarily 'blocked' by my stupid bank, because they regarded my payment to SpamCop as 'suspicious'. Here is my email to the cooperative bank: (I was pretty irate with them as you can imagine :angry: ) customerservice[at]co-operativebank.co.uk I have a cashminder account with your bank On the 2nd July, I found that I could not use my visa debit card in payment, even though my account was in credit (Â£300 +). This caused me considerable embarrassment and inconvenience. I attempted to pay for my monthly bus pass, the card was declined, so I had to draw out over Â£50 cash to pay for the bus pass. When I got home, I couldn't pay my skype bill I couldn't top up my mobile etc... A message was left on my mobile, but I didn't get the voicemail until yesterday. That, however is not the point. I rang your bank today (Wednesday) and it was explained to me that my card had been blocked due to a suspicious transaction. The transaction was a payment to SpamCop. This is a legitimate organisation that helps to fight spam. (you know, one of those organisations that actually try and make life difficult for spammers by reporting them, so that we can get on with our business and make money ?) - I am a professional web developer and software engineer by the way! Instead your STUPID INCOPENTANT bank punished me!!!! As well as phoning YOU, I had to contact paypal, because as a result of your stupidity, I had to re-submit my debit card before I could use it again. I will remind you, that if I go overdrawn by just 1 penny, I get nasty letters and charged by you. So I must tell you the following: 1. NEVER EVER DO THIS AGAIN - IF MY CARD IS LOST OR STOLEN I WILL REPORT IT. 2. The money that is in your bank is *** MY *** money !! NOT yours! NEVER EVER FORGET THAT ! 3. If this happens again, I will charge you a fee for my loss of time and business and take you to the small claims court to retrieve the funds. THIS IS YOUR ONLY WARNING. 4. I will be posting this letter on spamcop forum and other anti-spam and sites related to problems with banks. NEVER STOP ME SPENDING ****MY**** MONEY !!!!! Link to comment Share on other sites More sharing options...
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