craigt Posted August 22, 2007 Share Posted August 22, 2007 Dumbest excuse I've seen yet -- they might as well just run a bit bucket! Link to comment Share on other sites More sharing options...
Wazoo Posted August 22, 2007 Share Posted August 22, 2007 SpamCop FAQ - links at the top of this very page Jump/scroll down to the SpamCop Parsing and Reporting Service section scroll down until you see; E-mail Submittal Problems / Issues E-Mail spam submittals blocked by your ISP? Updated! Emailed spam Submissions Disappearing? No Confirmation e-mails? Link to comment Share on other sites More sharing options...
Telarin Posted August 22, 2007 Share Posted August 22, 2007 Yeah, I've run into a couple ISPs that filter their abuse address for spam... I'm surprised they don't advertise how low their spam complaint rate is somewhere. Link to comment Share on other sites More sharing options...
craigt Posted August 22, 2007 Author Share Posted August 22, 2007 Wazoo -- thanks but I was referring to a manual submission to charter.net. The mail got to their domain and was rejected for spam content (I wonder what the purpose of their 'abuse' address is?). Link to comment Share on other sites More sharing options...
Telarin Posted August 22, 2007 Share Posted August 22, 2007 To make it look like they care. Link to comment Share on other sites More sharing options...
Wazoo Posted August 22, 2007 Share Posted August 22, 2007 Wazoo -- thanks but I was referring to a manual submission to charter.net. The mail got to their domain and was rejected for spam content (I wonder what the purpose of their 'abuse' address is?). Other places, other things ... some folks don't accept anything with attachments, so the complaint has to be sent with all content "in-line" .... others got to the point that they felt that the 'abuse' address was being over-run and / or attacked, so the actual complaint address was changed to something non-standard. Link to comment Share on other sites More sharing options...
turetzsr Posted August 22, 2007 Share Posted August 22, 2007 <snip> some folks don't accept anything with attachments, so the complaint has to be sent with all content "in-line" .... others got to the point that they felt that the 'abuse' address was being over-run and / or attacked, so the actual complaint address was changed to something non-standard. ...If either of these is the case, they're not saying so: How do I report an incident of Internet abuse? (on Charter Support web page). Link to comment Share on other sites More sharing options...
Farelf Posted August 23, 2007 Share Posted August 23, 2007 I do quite a bit of manual reporting (re spam sources, spam included in-line) and find I'm getting a few percent rejections nominated for "spam content". Almost as many reject with "mailbox full" messages. If I have time I check the abuse addresses and I often send to postmaster. Occasionally their auto-acks say they want the spam forwarded only (which is essentially what I did). I'm not concerned if it fails at any point, I figure then that they really don't want to know, or not badly enough, and that they're going to be making their mark on numerous blacklists as a consequence. Link to comment Share on other sites More sharing options...
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