Mail moved to "Held Mail" box not available for queuing

[fredfighter]

I can move mail from the inbox to the "Held Mail" folder.

But when I go through the sequence:

1) from the inbox folder click on "Report spam"

2) from the "Report spam" page click on "Held Mail"

The "held Mail" page says there is no held mail.

BUT, if I 'open'"Held Mail" folder the mail in question

appears there and can be "quick reported".

I do NOT use the "quick report" feature for several reasons

including that it does not allow me to see the header analysis

before submitting and does not allow me to add my own comments.

This has been a problem for at least a week now, maybe more.

I have used the "repost Problem" button to report it, but have

received no reply.

What's up?

--

FF

[StevenUnderwood]

I can move mail from the inbox to the "Held Mail" folder.

But when I go through the sequence:

1) from the inbox folder click on "Report spam"

2) from the "Report spam" page click on "Held Mail"

The "held Mail" page says there is no held mail.

BUT, if I 'open'"Held Mail" folder the mail in question

appears there and can be "quick reported".

This has been a problem for at least a week now, maybe more.

I have used the "repost Problem" button to report it, but have

received no reply.

What's up?

--

FF

When you view the Held Mail folder within webmail, is the file marked as read or unread? I have not tested it since the IMAP upgrade, but it used to be that you could not see read messages in the VER display. I do not have anything in my held mail folder right now to test.

BTW, you can submit messages from webmail by forwarding to submit... while in the message list view. It is not as quick as using VER, however. I have not used the VER site except for testing since webmail became the suggested method of reporting.