Wazoo Posted January 24, 2008 Share Posted January 24, 2008 http://redtape.msnbc.com/2008/01/digital-picture.html .... The infection was limited to the 10.4-inch version of the Insignia frames, with a model number of Number NS-DPF10A, Best Buy said. The firm did not identify the scope of the problem other than to say it impacted â€œa limited numberâ€ of the devices. .... The problem was discovered in early January, but Best Buy didnâ€™t post a notice about it until Saturday because the firm was trying to â€œget a handleâ€ on its inventory,â€ said spokeswoman Nissa French. The company has not directly contacted consumers who purchased the picture frame, French said. It will do that when it has developed a detailed solution. â€œWe want to communicate everything at once, for the best customer experience,â€ she said. She said that "fewer than two dozen" consumers had returned the devices to stores complaining about the virus. Some might question the firmâ€™s delay in notifying consumers, who might still be able to avoid infecting their PCs. Only consumers who connect the gadget directly to a PC running the Windows operating system risk infection, Best Buy said. Even then, users with updated antivirus products would be protected. Consumers who only slipped memory cards into their picture frames are not at risk either, the company said. It is not clear how the virus landed on the hardware, but the firm said the contamination occurred "during the manufacturing process." French could not say how many consumers have complained about infection. Those who purchased or received the frames can call Insignia customer service at 877-467-4289 for more information. ..... While there are many possible explanations for the Insignia frame infection, Ramzan said a â€œrogue employeeâ€ was the most likely possibility. ....... Not stated in the article, but the actual virus involved wasn't idenified. Would one dare to run with the conjectured 'mob' type connections as being involved with this? Imagineallthe gear these days that are plug&play once it's unwrapped. And of course, the really nasty question .. how many folks 'received' this as gift and still haven't noticed anything 'wrong' ...???? Link to comment Share on other sites More sharing options...
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