agsteele Posted May 4, 2010 Share Posted May 4, 2010 It is rare to get a response from an ISP to a spam report so my hopes were high when I heard from these guys. But it seems that their view is that spam is OK if it comes from a good customer who is only trying to do business... The original Email talked about proving me with 'gift accounts' and becoming a 'franchise partner'. Still smells like spam to me... Needless to say I'm not withdrawing the report. Andrew The message that you have received is sent by one of our customers "Lonak Trade Network. It is the biggest and respected Logistics B2B network in Middle East. We called them and they told us, they have received some e-mail addresses from government's related department and an advise list to develop business relations between Turkey and EU. They do not think these are spam mails, also the mail has been sent only once, we do not understand how people can be disturbed by one e-mail and for such an offer. There is not anything illegal in e-mail body. It's one of our customers and we have another customers at the same server. Companies also can invite their colleagues from the website, when a company wants to be removed from newsletter or invitation program, they can do that. Membership for that website is for hundred dollars, they send freight offers by e-mail, more than 100K e-mails per day. And none of ISP was disturbed because of this, when they but the mails to their spam lists, their customers request them correct it because they pay to receive the mails. I request from you to remove your complaint, we warned them to remove the user's e-mail from their newsletter or whatever they used. Link to comment Share on other sites More sharing options...
Geek Posted May 4, 2010 Share Posted May 4, 2010 But it seems that their view is that spam is OK if it comes from a good customer who is only trying to do business... Sounds like the crap responses I get from American ISP's when I contact them directly with a report that an IP has a "Typhoid Mary" on it :angry: Good luck! Link to comment Share on other sites More sharing options...
Farelf Posted May 4, 2010 Share Posted May 4, 2010 ...The original Email talked about proving me with 'gift accounts' and becoming a 'franchise partner'. Still smells like spam to me... Needless to say I'm not withdrawing the report.They have no right to send unsolicited offers to private addresses under UK and EU regulations. But the words don't matter - actions do. You *might* need to use their 'unsubscribe' link if they persist, if only to demonstrate your compliance with the 'cease and desist' (by whatever name) provisions should they continue even past that and you have to institute PECR action through ICO - http://www.ico.gov.uk/what_we_cover/privac...unications.aspx If Turkey wants to progress its EU candidacy then its businesses had better start learning to play by the rules. Link to comment Share on other sites More sharing options...
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