Eldor Posted August 11, 2015 Posted August 11, 2015 Suddenly (today) I am no longer getting the "[spamcop] has accepted 1 email for processing" emails. I've been actively reporting emails for a month now and have always gotten those emails. (And then I'd click on the link in the email and send the report.) And as recently as early this morning I was still getting them for anything I reported. Then from this morning on, nothing. Yet I've reported close to 20 emails today. And when I log onto my Spamcop account there is nothing waiting to be processed. I am running Win7 64 bit with Mailwasher Pro as my email scanner and report spam via that. And it's still set up to do that with the proper Spamcop account settings. Has something changed at the Spamcop end? Any idea what's up?
SpamCopAdmin Posted August 11, 2015 Posted August 11, 2015 Email your login email address to me, along with a description of the problem, and I'll look into it for you. - Don D'Minion - SpamCop Admin - - Spamcop[at]spro.net -http://www.spamcop.net/
turetzsr Posted August 11, 2015 Posted August 11, 2015 Hi, Eldor, and welcome to the SC Forum!        This question warranted its own FAQ (a link to which can be found on the SC Forum main page -- look for the link labeled "Single-page Expanded FAQ") entry: "Emailed spam Submissions Disappearing? No Confirmation e-mails?" If you still have questions after reading that article, please raise those questions here.
T.V. Posted August 11, 2015 Posted August 11, 2015 There was a significant drop in the spam Submitted / Reports Sent statistic some 5-6 hours ago, so there is something not working at the SpamCop end:https://members.spamcop.net/spamgraph.shtml?spamstatsIt is still possible to report manually though (copy / paste in web browser).
Eldor Posted August 11, 2015 Author Posted August 11, 2015 Thank you Don and Steve (as well as "Newbie" for confirming the issue). I'll check out that FAQ and get back if I need more help. Otherwise I'll just wait patiently for whatever needs to be fixed to be fixed.
Eldor Posted August 11, 2015 Author Posted August 11, 2015 Don, IF I do need to email that to you, where do I find your email? Oops, I guess that's the ...[at]... in your signature line. You did that to fool the bots? Fooled me too. Email your login email address to me, along with a description of the problem, and I'll look into it for you. - Don D'Minion - SpamCop Admin - - Spamcop[at]spro.net -http://www.spamcop.net/
turetzsr Posted August 11, 2015 Posted August 11, 2015 <snip> Oops, I guess that's the ...[at]... in your signature line. You did that to fool the bots? Fooled me too.        If Don didn't do it himself, the SC Forum software did it for him! <g>
Eldor Posted August 11, 2015 Author Posted August 11, 2015 Only problem is that I'm using MailWasher Pro to filter my email and it is through MailWasher that stuff gets flagged as spam and then I just click on the SpamCop report icon and "wash" my mail and it's gone! Deleted off the server AND reported. And I don't even have to open the email to do that. Reporting it manually would require that I open it which I'm reluctant to do for the extra work and possible risk in opening an email. And I know that it's spam because the title and all that I can see is in what looks like Russian Cyrillic characters and I have no idea what it says. Definitely spam. Sure hope the issue gets resolved soon. It is still possible to report manually though (copy / paste in web browser).
Morg2 Posted August 11, 2015 Posted August 11, 2015 Suddenly (today) I am no longer getting the "[spamcop] has accepted 1 email for processing" emails. I've been actively reporting emails for a month now and have always gotten those emails. (And then I'd click on the link in the email and send the report.) And as recently as early this morning I was still getting them for anything I reported. Then from this morning on, nothing. Yet I've reported close to 20 emails today. And when I log onto my Spamcop account there is nothing waiting to be processed. I am running Win7 64 bit with Mailwasher Pro as my email scanner and report spam via that. And it's still set up to do that with the proper Spamcop account settings. Has something changed at the Spamcop end? Any idea what's up? I have the exact same problem. Exactly. Reports I sent this morning were accepted, reports I sent this afternoon were..... I don't know what they were, but I didn't get the "accepted" reply, and they aren't on my "unreported" list when I sign in. Only difference from Eldor is I am forwarding from my ISP webmail, and don't have Win 7 or Mailwasher Pro.
Lking Posted August 11, 2015 Posted August 11, 2015 There may also be a issue at spamcop.net Looking at the stats at https://www.spamcop.net/spamgraph.shtml?spamstatsI have not received a response for several hours.
RBob Posted August 12, 2015 Posted August 12, 2015 Nothing I've reported today has been acknowledged, and when I go to members.spamcop.net, there's nothing to report. All told, about a 10 or 12 reports have gone missing.
lisati Posted August 12, 2015 Posted August 12, 2015 All the spam I've reported today seems to have been processed. I took a look at the graph for the stats - there seems to have been a lull, followed by a spike and what looks like a return to near normal.
dougmccrary Posted August 12, 2015 Posted August 12, 2015 I believe spamcop is not receiving/showing/forwarding new emails - I've sent three tests and none go from SC to my "real" address. Nothing since around noon 8/11/15 Pacific
Lking Posted August 12, 2015 Posted August 12, 2015 Dougmccrarhy, Having your email forwarded by SC is a different issue than the reported problem with reporting spam.
dougmccrary Posted August 12, 2015 Posted August 12, 2015 I get that. But it could keep reports from getting back to reporter, depending on where and how it's routed. I still have some outstanding mail, but some is coming through now. I'll wait some more and see.
Morg2 Posted March 21, 2016 Posted March 21, 2016 In the last few days this problem has recurred for me. Several times I have submitted emails containing several spams, and I never get the "received" letter, and can't find them in a "waiting" list. Back those months ago when this thread first appeared, the issue ceased shortly after this discussion. So I thought it might be worth resurrecting this thread and hoping that somebody at Spamcop knows what happened and can repeat the fix. I've got about 50 spams today I would really love to report!
Lking Posted March 21, 2016 Posted March 21, 2016 have you read http://forum.spamcop.net/forums/topic/16596-spamcop-website-stopped-sending-me-reports/ ? (Scroll down to #15) That may be an approach to tracking down where your problem is? Because you sent, does not mean SC received. Because you did not receive, does not mean SC did not send. I have no inside information, but am not aware of any changes to the reporting system. The delivery of email is not a guarantee and there are many systems involved in the process.
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