jongrose Posted January 25, 2005 Share Posted January 25, 2005 Does anyone know if its possible to report abusive users on AOL instant messanger to AOL in any way? I read this article - http://www.comp-buyer.co.uk/buyer/news/652...t-im-abuse.html which stated that AOL has joined a group called MAAWG to stop IM abuse, but I don't see any contact forms on the site - http://www.maawg.org/home/ If anyone has any info on this, please let me know. Thanks! Link to comment Share on other sites More sharing options...
Wazoo Posted January 26, 2005 Share Posted January 26, 2005 Your first link tries to re-direct one's browser at exit .. be forewarned. Your second link is to a "working consortium" on IM applications and technology, not a complaint center. Specific AOL instructions for abuse are found at http://postmaster.aol.com/guidelines/junk.html Link to comment Share on other sites More sharing options...
jongrose Posted January 26, 2005 Author Share Posted January 26, 2005 Your first link tries to re-direct one's browser at exit .. be forewarned. Sorry, I didn't realize. I'm using Mozilla, so I never see popunders or anything like that. Specific AOL instructions for abuse are found at http://postmaster.aol.com/guidelines/junk.html 23594[/snapback] Yeah, I read that. It says the following: No IM abuse reports will be accepted via e-mail IM users (AOL Members/account holders) should use the "notify AOL" button found in the bottom right corner of the IM window. AIM (the free AOL Instant Messenger client) users should utilize the "block" and "warning" features found at the bottom of the AIM window to stop abuse. So, I assume that means there is no recourse of action against abusive users except to block them? Link to comment Share on other sites More sharing options...
Wazoo Posted January 26, 2005 Share Posted January 26, 2005 Blocking is about all that's available if you are not an AOL user, on the AOL network, and the pest is in the same condition. The use of AIM (or one of the other hundred tools that include AIM finctionality) means that AOL would (if they had the time, momey, and manpower) run into the same problems we all have in trying to have spam sources taken care of ... asking another ISP to take care of the user that was on the IP at the certain time and sent certain data ... and most of that data isn't in a collectable format on the complainant's system (as referenced against the general computer user's indepth knowledge of what's under the hood and how to access it) Link to comment Share on other sites More sharing options...
x3 Crazii Bee x0 Posted July 1, 2005 Share Posted July 1, 2005 Blocking is about all that's available if you are not an AOL user, on the AOL network, and the pest is in the same condition. The use of AIM (or one of the other hundred tools that include AIM finctionality) means that AOL would (if they had the time, momey, and manpower) run into the same problems we all have in trying to have spam sources taken care of ... asking another ISP to take care of the user that was on the IP at the certain time and sent certain data ... and most of that data isn't in a collectable format on the complainant's system (as referenced against the general computer user's indepth knowledge of what's under the hood and how to access it) 23598[/snapback] Link to comment Share on other sites More sharing options...
Jeff G. Posted July 1, 2005 Share Posted July 1, 2005 Here follows my template for reporting such miscreants: To: domains<at>aol.net, abuse<at>aol.net, abuse<at>aol.com Subject: Fw: Unsolicited Commercial IM from [AIM ID] implicating Body: AIM and AOL Representatives, Your User registered and spammed using its AIM ID [AIM ID], in violation of the "No spam, Bulk Email or Bulk Instant Messages" Term of your AIM Terms of Service at http://www.aim.com/tos/tos.adp . Please enforce that Term, and please ensure that the appropriate addresses at aim.com can receive email to comply with relevant RFCs - see http://www.rfc-ignorant.org/tools/lookup.p...=aim.com&full=1 for details. Thanks and Best Regards, [me] ----- Evidence Follows ----- I received the following unsolicited commercial IM on [date] at [time with timezone]: Link to comment Share on other sites More sharing options...
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