BlueMeany Posted March 26, 2005 Share Posted March 26, 2005 Is it just me, or is anyone else getting errors when trying to collect mail via Outlook. Been using Outlook to connect for yonks, never had a problem, but there is nothing on the status page. Can still login etc to the webmail function. Been like it for last 12hrs or so, that i know of. Error is : Task 'Spamcop - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).' None of my other email accounts/server connections are having this problem, and I've been into webmail and deleted all mails from inbox and held mail. Soz if this is in the wrong forum Link to comment Share on other sites More sharing options...
swingspacers Posted March 26, 2005 Share Posted March 26, 2005 Is it just me, or is anyone else getting errors when trying to collect mail via Outlook.I have not gotten any errors with Outlook today. Have you tried all the troubleshooting steps suggested by Microsoft? http://support.microsoft.com/?kbid=813514 Link to comment Share on other sites More sharing options...
Jeff G. Posted March 26, 2005 Share Posted March 26, 2005 Are you having this problem with POP3 or IMAP4, connected to pop.spamcop.net or imap.spamcop.net? I'm not having such problems. Link to comment Share on other sites More sharing options...
Wazoo Posted March 26, 2005 Share Posted March 26, 2005 Task 'Spamcop - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).' None of my other email accounts/server connections are having this problem, and I've been into webmail and deleted all mails from inbox and held mail. You didn't mention the connection mode (dial-up / cable for instance) .. you didn't mention the Trash Folder .. You have yet to answer about an IMAP connection .... Link to comment Share on other sites More sharing options...
BlueMeany Posted March 26, 2005 Author Share Posted March 26, 2005 You didn't mention the connection mode (dial-up / cable for instance) .. you didn't mention the Trash Folder .. You have yet to answer about an IMAP connection .... 25996[/snapback] Sorry... been in bed (am a UK user!!) I'm on an ADSL connection. I'm using a pop connection although I've got to admit the server was set at mail.spamcop.net (but have now tried pop.spamcop.net too - and still the same) I've emptied all folders in webmail (always do, as soon as I've reported I empty trash) I haven't changed any settings to any of my email accounts and its only recently started doing this, and just on my spamcop account... not my isp's, nor any other of my accounts. I've done a test account settings in Outlook & it finds both SMTP & POP servers but doesn't login (I have re-input my password etc just in case). Thanks for the help Link to comment Share on other sites More sharing options...
Wazoo Posted March 26, 2005 Share Posted March 26, 2005 Can't connect to your posting IP with a Ping or a traceroute, so no knowledge gained that way. Maybe you could run these things from your end and let us see what kinds of numbers show up.?? If it means anything, my traceroute attempts die at the same place using three different tools .... 03/26/05 04:23:00 Slow traceroute 212.139.217.102 Trace 212.139.217.102 ... * 213.200.81.254 RTT: 132ms TTL:144 (so-0-0-0.lon22.ip.tiscali.net bogus rDNS: host not found [authoritative]) 213.200.77.170 RTT: 122ms TTL:144 (tiscali-uk.ip.tiscali.net bogus rDNS: host not found [authoritative]) 212.74.106.181 RTT: 117ms TTL:144 (ge1-1-0-8.sfd-0-dsl.as9105.net bogus rDNS: host not found [authoritative]) * * * failed * * * failed * * * failed Link to comment Share on other sites More sharing options...
swingspacers Posted March 26, 2005 Share Posted March 26, 2005 Do you notice any difference if you enable SSL (which sets the port to 995) in "More Options-->Advanced" tab, then click "Test Account Settings" again? If it is currently enabled, try disabling it for this test. Link to comment Share on other sites More sharing options...
BlueMeany Posted March 26, 2005 Author Share Posted March 26, 2005 Do you notice any difference if you enable SSL (which sets the port to 995) in "More Options-->Advanced" tab, then click "Test Account Settings" again? If it is currently enabled, try disabling it for this test. 25999[/snapback] The only difference I notice when I change to SSL is that the error number is different : Task 'Spamcop - Receiving' reported error (0x80042108) : 'Outlook is unable to connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' Link to comment Share on other sites More sharing options...
BlueMeany Posted March 26, 2005 Author Share Posted March 26, 2005 Can't connect to your posting IP with a Ping or a traceroute, so no knowledge gained that way. Maybe you could run these things from your end and let us see what kinds of numbers show up.?? If it means anything, my traceroute attempts die at the same place using three different tools .... 03/26/05 04:23:00 Slow traceroute 212.139.217.102 Trace 212.139.217.102 ... * 213.200.81.254 RTT: 132ms TTL:144 (so-0-0-0.lon22.ip.tiscali.net bogus rDNS: host not found [authoritative]) 213.200.77.170 RTT: 122ms TTL:144 (tiscali-uk.ip.tiscali.net bogus rDNS: host not found [authoritative]) 212.74.106.181 RTT: 117ms TTL:144 (ge1-1-0-8.sfd-0-dsl.as9105.net bogus rDNS: host not found [authoritative]) * * * failed * * * failed * * * failed 25998[/snapback] Pinging 212.139.217.102 with 32 bytes of data: Reply from 212.139.217.102: bytes=32 time<1ms TTL=128 Reply from 212.139.217.102: bytes=32 time<1ms TTL=128 Reply from 212.139.217.102: bytes=32 time<1ms TTL=128 Reply from 212.139.217.102: bytes=32 time<1ms TTL=128 Ping statistics for 212.139.217.102: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms Tracing route to webslice [212.139.217.102] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms webslice [212.139.217.102] Trace complete. --- FROM www.sdsc.edu TO 212.139.217.102 at Sat Mar 26 11:26:44 PST 2005. traceroute: Warning: Multiple interfaces found; using 198.202.76.52 [at] hme0 traceroute to 212.139.217.102 (212.139.217.102), 30 hops max, 40 byte packets 1 thing-i.sdsc.edu (198.202.76.40) 0.660 ms 0.344 ms 1.062 ms 2 thunder.sdsc.edu (198.202.75.5) 1.560 ms 0.525 ms 0.937 ms 3 piranha.sdsc.edu (132.249.30.8) 1.215 ms 1.656 ms 0.605 ms 4 inet-lax-isp--sdsc-sdsc2-ge.cenic.net (137.164.24.205) 4.499 ms 4.331 ms 3.882 ms 5 64.156.191.9 (64.156.191.9) 5.588 ms 5.462 ms 4.302 ms 6 so-0-1-0.bbr2.LosAngeles1.Level3.net (4.68.96.89) 4.409 ms 4.710 ms 5.160 ms 7 ae-0-0.bbr1.SanJose1.Level3.net (64.159.1.129) 15.688 ms as-2-0.bbr2.SanJose1.Level3.net (4.68.128.157) 16.563 ms ae-0-0.bbr1.SanJose1.Level3.net (64.159.1.129) 15.822 ms 8 so-7-0-0.edge1.SanJose1.Level3.net (209.244.3.142) 16.429 ms so-6-0-0.edge1.SanJose1.Level3.net (209.244.3.138) 16.151 ms so-7-0-0.edge1.SanJose1.Level3.net (209.244.3.142) 16.405 ms 9 so-3-1-0.sjc10.ip.tiscali.net (4.68.127.114) 16.282 ms 17.751 ms 16.392 ms 10 so-0-0-0.lon22.ip.tiscali.net (213.200.81.254) 153.545 ms 152.498 ms 153.854 ms 11 tiscali-uk.ip.tiscali.net (213.200.77.170) 153.706 ms 155.253 ms 153.671 ms 12 ge1-1-0-8.sfd-0-dsl.as9105.net (212.74.106.181) 160.495 ms 160.720 ms 161.565 ms 13 * * * 14 * traceroute to dsl-212-139-217-102.access.as9105.com (212.139.217.102), 32 hops max, 40 byte packets 1 ge.m20.access.science.belnet.net (193.190.198.3) 0.323 ms 2 oc48.m160.core.science.belnet.net (193.191.1.65) 0.438 ms 3 oc192.m160.ext.science.belnet.net (193.191.1.2) 0.430 ms 4 ge-4-1-140.ipcolo1.Brussels1.Level3.net (212.3.234.133) 0.881 ms 5 ae-0-15.mp1.Brussels1.Level3.net (212.3.239.65) 1.475 ms 6 so-1-0-0.mp2.Amsterdam1.Level3.net (212.187.128.10) 4.141 ms 7 so-11-0.core2.Amsterdam1.Level3.net (4.68.113.81) 4.214 ms 8 so-0-3-0.ams10.ip.tiscali.net (212.73.240.182) 4.413 ms 9 so-1-0-0.lon22.ip.tiscali.net (213.200.81.117) 9.282 ms 10 tiscali-uk.ip.tiscali.net (213.200.77.170) 9.233 ms 11 ge1-1-0-8.sfd-0-dsl.as9105.net (212.74.106.181) 19.496 ms 12 * 13 * 14 * 15 * 16 * 17 * 18 * 19 * 20 * 21 * 22 * 23 * 24 * 25 * 26 * 27 * 28 * 29 * 30 * 31 * 32 * Link to comment Share on other sites More sharing options...
swingspacers Posted March 26, 2005 Share Posted March 26, 2005 You might want to try the following (what do you is in red, the expected responses in green): Start->Run.. cmd telnet pop.spamcop.net 110 +OK Hello there. USER yourname[at]spamcop.net +OK Password required. PASS yourpassword +OK logged in. STAT +OK some numbers LIST +OK POP3 clients that break here, they violate STD53. some numbers . QUIT +OK Bye-bye. And let us know if you see any errors. Link to comment Share on other sites More sharing options...
BlueMeany Posted March 27, 2005 Author Share Posted March 27, 2005 Thanks for all the help. In the end, I have disconnected and reconnected the ADSL modem... and now have a new IP addy which I'm back working on again. Some other poor soul can have the problem!!! Thanks again for the help, appreciated Link to comment Share on other sites More sharing options...
Jeff G. Posted March 27, 2005 Share Posted March 27, 2005 You're welcome. Thanks for following up with us. Link to comment Share on other sites More sharing options...
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