sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 i cant send it ... i get the following error... Task 'mail.stelogic.com - Sending and Receiving' reported error (0x800CCC78) : 'Unable to send the message. Please verify the e-mail address in your account properties. The server responded: 553 5.3.0 Error 601:Rejected by spam filter - bl.spamcop.net' Link to comment Share on other sites More sharing options...
dbiel Posted March 10, 2006 Share Posted March 10, 2006 Lets start with a basic question. What is the IP address of your home computer? you can type IPCONFIG to get the answer. is it 82.41.221.43 or something else. It is not 82.41.221.43 then the problem is not your computer, but the mail server you are using. Link to comment Share on other sites More sharing options...
sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 ipconfig says my ip is 192.168.2.3 whos is the mail servers my hosting company or my isp? Thanks steve Link to comment Share on other sites More sharing options...
dbiel Posted March 10, 2006 Share Posted March 10, 2006 OK we know the problem is NOT your computer. So what program are you using to send mail? Link to comment Share on other sites More sharing options...
sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 www.whatismyip.com says my ip is 82.41.221.43 Link to comment Share on other sites More sharing options...
dbiel Posted March 10, 2006 Share Posted March 10, 2006 Next question. The network cable that is attached to your computer is plugged into what? A hub? A router? etc. Then what is that connected to? Also: what gateway was indicated by ipconfig? Link to comment Share on other sites More sharing options...
sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 i use outlook connected to a pop 3 account united hosting gave me Link to comment Share on other sites More sharing options...
dbiel Posted March 10, 2006 Share Posted March 10, 2006 www.whatismyip.com says my ip is 82.41.221.43 41140[/snapback] You are connected to something that has the IP address of 82.41.221.43; we need to find out what that something is. My guess is that you have a router that someone has been able to tap into and is using it as a relay to send mail. That is what has to be stopped. Link to comment Share on other sites More sharing options...
sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 the gateway is 192.168.2.1 the cable is plugged into a wireless router with one other pc linked to that. Link to comment Share on other sites More sharing options...
dbiel Posted March 10, 2006 Share Posted March 10, 2006 i use outlook connected to a pop 3 account united hosting gave me 41142[/snapback] Sorry, worng answer. POP3 is used to receive mail, not send it. We need to know what you are using to send mail. Link to comment Share on other sites More sharing options...
sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 in outlook i have pop3 set for incoming and outgoing. sorry for being such a lamer.. Link to comment Share on other sites More sharing options...
dbiel Posted March 10, 2006 Share Posted March 10, 2006 the gateway is 192.168.2.1 the cable is plugged into a wireless router with one other pc linked to that. 41144[/snapback] So you now have two more things to check. 1) What kind of activity is the other PC experiencing? Has it been infected and is sending out tons of email? 2) How is the wireless router setup? Someone may have tapped into that and you will need to tighten up its settings. Link to comment Share on other sites More sharing options...
Wazoo Posted March 10, 2006 Share Posted March 10, 2006 The way I read it .... user's home PC is hosed ... --> based on the drop in numbers in that first half-hour of "computer is off/modem is unplugged" timeframe. It has been spewing enough and hitting enough spamtraps, it got listed. The web-host, to which he has pointed his Outlook application to use as the mail host, is using the SpamCopDNSBL, so has blocked his incoming ... Quick solution, try to use the actual "connection" ISP e-mail server .... that will allow e-mail to be sent. However, the real problem is whatever software is running rampant on the "home PC" .... Link to comment Share on other sites More sharing options...
dbiel Posted March 10, 2006 Share Posted March 10, 2006 Additional questions. What is the IP address of the wireless router (outbound address)? What is the router connected to? Link to comment Share on other sites More sharing options...
sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 when i disconnected the modem both pcs were off line and the mails sent was still going up .. i have now turned off the other pc but that has been running fine .. apart from the same mail problem .. identical to mine. i have no idea what the router setup is .. how do i tell you what you need to know? thanks for this. Link to comment Share on other sites More sharing options...
dbiel Posted March 10, 2006 Share Posted March 10, 2006 You are using confusing terms. You say that your 2 computers are connected to a wireless router. Then you say you unplugged the modem. Is the router connected to a modem? What kind of connection do you use for the internet? DSL? etc? Link to comment Share on other sites More sharing options...
sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 yes the router is connected to a modem .. when i unplug the modem both pcs lose the internet .. telewest cable broadband. Link to comment Share on other sites More sharing options...
dbiel Posted March 10, 2006 Share Posted March 10, 2006 yes the router is connected to a modem .. when i unplug the modem both pcs lose the internet .. telewest cable broadband. 41153[/snapback] So the modem is connected to the cable wire, right? What we need to find out is just where the problem is. 1) Computer #1 2) Computer #2 3) Wireless Router Could be any one of the 3 My guess is that the IP address of the modem is 82.41.221.43 Link to comment Share on other sites More sharing options...
dbiel Posted March 10, 2006 Share Posted March 10, 2006 At least now it is starting to make some sense. Call your cable provider and tell them you need some help to stop the spam comming from your systems and going out via their network. Again, if I were to guess, I would say the problem is the wireless router and that there is a 3rd connection that you do not know anything about. But I could easily be wrong, as the problem could be either one of your two computers. Link to comment Share on other sites More sharing options...
sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 pc 2 is turned off at the moment. i found this in the router settings Wan IP 82.41.221.43 IP address 192.168.2.1 Link to comment Share on other sites More sharing options...
sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 should my router have a reset button or something in the software that will just delete the 3rd party connection if its there ? Link to comment Share on other sites More sharing options...
sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 router menu LAN Settings DHCP Client List Internet WAN Connection Type DNS MAC Address Wireless Channel and SSID Security Use as Access Point Wireless Bridge Firewall Virtual Servers Client IP Filters MAC Address Filtering DMZ WAN Ping Blocking Security Log Utilities Parental Control Restart Router Restore Factory Default Save/Backup Settings Restore Previous Settings Firmware Update System Settings Link to comment Share on other sites More sharing options...
Wazoo Posted March 10, 2006 Share Posted March 10, 2006 pc 2 is turned off at the moment. i found this in the router settings Wan IP 82.41.221.43 IP address 192.168.2.1 41156[/snapback] noting that the traffic has stabilized at; Last day 4.3 13740% Link to comment Share on other sites More sharing options...
sroberts Posted March 10, 2006 Author Share Posted March 10, 2006 should i turn the other pc back on and see if it starts to rise again? Link to comment Share on other sites More sharing options...
dbiel Posted March 10, 2006 Share Posted March 10, 2006 Lets try to put a few more pieces together. 192.168.2.1 is the wireless router (gateway address) 192.168.2.3 is your computer IP address what is the ip address of the other computer? My guess would be 192.168.2.2 What response do you get if you ping 192.168.2.4? Link to comment Share on other sites More sharing options...
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