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Please help! sent email and it bounced sbcglobal.net!!!


aboveNbeyond
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Hello everyone. Help would be REALLY appriciated as I put in a lot of time and effort, writing the email but also time to try resolve the problem, but most of all I just want to reach my good friend.

Some background story: I'm from Sweden, and I'm not very good with computers/internet/technique in general. I wrote a 10 pages, times new roman 12 sized document with personal information and spent all day working on it, and when I sent it, I received a mail delivery status failure notification and simply that it didn't get through to my contact.

Last time I emailed him was in january (i think, more than 10 months ago) and we had been frequently mailing back and forth, so my account should be recognized (but maybe there's still some new anti-spam routine blocking me) Chances are he isn't using the email anymore since it's been a while or that it's not working anymore, but I doubt that, it should be active. Then I started looking for reasons why it wasn't working and that lead me here.

the email is a sbcglobal.net adress, here's the log, I used my hotmail account which I've had for 7 years:

Delivery Status Notification (Failure)þ

From: postmaster[at]mail.hotmail.com

Sent: Wednesday, November 07, 2007 5:54:13 PM

Security scan upon download

details00...txt (0.2 KB),

This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. INSERTFRIENDSEMAILKEPTANONYMOUS[at]sbcglobal.net

Reporting-MTA: dns;bay0-omc1-s19.bay0.hotmail.com

Received-From-MTA: dns;BAY110-W40

Arrival-Date: Wed, 7 Nov 2007 08:38:09 -0800

Final-Recipient: rfc822;INSERTFRIENDSEMAILKEPTANONYMOUS

Action: failed

Status: 5.3.0

Diagnostic-Code: smtp;553 5.3.0 ... Addressee unknown, relay=[65.54.246.91]

I think this was all the information that was returned. There's no other way I can contact him. Can you help me? I scanned through some other topics, seems sbcglobal is troublesome. O.s. sorry if I posted in a wrong section or something, my friend lives in So. Cal so i hope this was the right section. I'll be checking this thread often so feel free to ask any questions. does anyone here have a sbcglobal.net email to whom I could send an email as a try? ANY help whatsoever would be great!

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.. does anyone here have a sbcglobal.net email to whom I could send an email as a try? ANY help whatsoever would be great!...
As Will (Telarin) said, it seems like your friend has changed his address. sbcglobal.net is one which rejects unknown users (many don't). The "other side" of testing by sending to another sbcglobal address is to test sending to the same address from another location. This actually seems pointless as the reason for rejection seems clear but, if you want to do it, you could use http://hexillion.com/asp/samples/ValidateEmail.asp which connects to the network under query from the/a hexillion server (instead of from yours). Unless your friend's address is accepted on that test, you have your independent confirmation of the cause.
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thanks for your help everyone.

The email test page you provided confirmed (nice site btw).

Is there anything else I can do? This seems quite aggressive and offensive, but could I track his ip adress from one of the mails he previously sent and then I could maybe figure out the ip adress and find his telephone number or just anything? As I mentioned, I have no other email/way to contact him...

but do you think this is too much or "illegal" or wouldnt you help me with that? I dont know how to do it.

EDIT: I now found the ip to the ISP provider but that doesn't help much, I could call and ask them but i doubt they would/could help me... is there any way to find the person/adress/phone i'm looking for if I have the isp ip/location? (which i do)

Edited by aboveNbeyond
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I now found the ip to the ISP provider but that doesn't help much, I could call and ask them but i doubt they would/could help me... is there any way to find the person/adress/phone i'm looking for if I have the isp ip/location? (which i do)

If your friend has changed Email address and you have no other means of contacting him/her then you've lost contact and will have to wait for him/her to contact you.

Andrew

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Well, if you have a name and a location, you could always try looking for a good old phone number using one of any number of online phone books. You might also try googling for the person by their old email address and see if you can find any references that might contain screen names for IM programs you could use to contact them, or might even contain their new email address.

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  • 13 years later...

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