StevenUnderwood Posted August 7, 2004 Share Posted August 7, 2004 Here is a start. Please comment with any modificatons. Q: None of my personal filters are working. A: The email filtering blacklists, the personal whitelist and the personal blacklist available in the Options/ Spamcop Tools configuration page (http://webmail.spamcop.net/horde/imp/prefs.php?nocache=lu8go3c6p7k&group=spamcop) are all applied as the message is received by spamcop's servers and do work even without using the webmail application. Please see other portions of this FAQ for help in getting these filters working. The individually configured filters available from the Filters icon within webmail and Options, Filters (http://webmail.spamcop.net/horde/imp/filterprefs.php) are only applied when logged into the webmail client. If you are having spamcop forward all your messages to another provider, these personal filters will not work. The Filter Settings (http://webmail.spamcop.net/horde/imp/filterprefs.php) page has some options for controlling how/when the filters work. Be sure they are configured as you want them to be. Apply filter rules upon logging on? Apply filter rules whenever INBOX is displayed? Allow filter rules to be applied in any mailbox? Show the filter icon on the menubar? There are additional options within the Edit your filter rules (http://webmail.spamcop.net/horde/ingo/filters.php). Display detailed notification when each filter is applied? Filter Options: Filter All Messages | Filter Only Unseen Messages | Filter Only Seen Messages Q: Some of my personal filters are not be used. A: The filters are applied in the order shown on the Rules page (http://webmail.spamcop.net/horde/ingo/filters.php). In ordinary cases, be sure the "Stop checking if this rule matches?" checkbox is unchecked in all rules (except maybe the last one in the chain). This switch stops all further rule processing (not just for that rule) if the rule matches. Link to comment Share on other sites More sharing options...
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